Providing support to HR, IT, Facilities & Events management, supporting the CRM database and management of the venue contracts. Managing a small team and being responsible of the operations for delivery of IT/AV services for users.
Client Details
A membership body with over 11,500 members worldwide in the field of science, working with 17 specialities.
Description
* Line management of the team of 6 to provide direction and support
* Operational responsibility for delivery of IT/AV services for College users
* Management of delivery of AV support provided for Events (including occasional requirement for direct client support on event days)
* Programme management for the implementation phase of the College's new CRM platform (a Project Manager is in post for project management role itself)
* The visible support and expertise for IT/AV and technology for College SMT, Trustees and staff.
Profile
- Qualified to degree level in Computer Science, IT Management, or Information Management, or with equivalent experience
- Comprehensive knowledge of information systems, networks, IT/cybersecurity, operating systems, Database (incl. SQL), PC, Software as a service (SAAS) provision and telecommunications technology and systems
- Experience and knowledge of managing Windows based systems, Microsoft365 and supporting a wide range of users with these and associated applications
- Experience and knowledge of managing cloud hosted (Azure) systems and supporting associated business applications and solutions
- Experience in implementing and supporting CRM solutions for organisations
Job Offer
Some of the benefits highlighted below:
- 10% bonus
- Pension
- Healthcare
- Hybrid (x 2 days home)