Head of Managed Security Services
Salary - £110,000 - £150,000 + Excellent benefits
Location - Birmingham/Hybrid
Key skills - Managed Security Services - Cyber Security - Sales Enablement - Portfolio Growth - Revenue - Leadership - Strategic
Role purpose: |
We are looking for a talented person who has the expertise to drive our Managed Security Services ambition. We are aiming to: - retain and grow our Managed Security Service client base.
- increase the number of products and services available through our Managed Security Service offering.
- implement our pricing strategy consistently
- develop our key external strategic partnerships.
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Key Responsibilities: |
Lead the development, implementation and strategic enablement of our Managed Security Service provision globally. |
Develop strategic options for the future Managed Security Services propositions, ensuring resolution of critical issues and changes procedures arising from new/changes in services, customer demand, competitor insights and/or business requirements. |
Have commercial control of theMSS offering though: - Working with legal to ensure we have robust client contracts
- Embedding governance of the day-to-day contractual and commercial management processes to be used on all engagements, that ensures the appropriate approvals, profitability and risks are achieved.
- Carrying out escalation and corrective actions when commercial terms fall short of standard terms.
- Building a long-term strategy for adhering to terms agreed via contract management tooling.
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Retaining and growing theMSS client base: - Ensuring data-led metrics of the MSS growth and renewal profiling
- Working collaboratively with the wider sales and pre-sales team to design solutions and pitches that support client needs
- Embed the LRQA pricing model to our MSS offering, working with the wider sales team to develop their knowledge and skills
- Ensure that we embed and follow a robust sales process that enables accurate real-time reporting of all opportunities and associated forecast
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Salesenablement: - Owning and delivering our global sales onboarding and training programs and processes, using relevant mediums to fit the audience and content. Constantly re-evaluate training needs, conduct skills gap analyses, and develop learning paths to improve our sales execution and reduce ramp up time for new hires.
- Build internal processes, documents and battle sheets for quick and effective 'go to market' deployment of new service propositions in a way that drives collaboration between Sales, PreSales, Bid and Marketing Teams.
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Provide leadership on projects (i.e., redesign initiatives, product implementations). | |
Continually scan the external horizon to ensure competitiveness in our offering including providing regular reporting and updates on market trends, competitor benchmarking, thought leadership and competitive data. | |
Key health & safety responsibilities: |
Assess the risks and work in a safe manner at all times, robustly implementing health and safety rules, instructions and systems and refuse to undertake work that compromises your safety or health. |
Report in a timely manner all incidents including near miss and safety observations (NMSO), accidents and injuries and raise any health and safety concerns with your line manager. |
Technical / Professional Qualifications / Requirements: |
- Significant experience of cybersecurity within a global organisation is preferred
- Ability to quickly establish credibility and rapport with key stakeholders and work well in a highly collaborative environment.
- You will have a keen interest in developing market practices and trends, with focus on key risks and legislative considerations
- Demonstrated project management skills with ability to drive complex cross-functional projects end to end to completion and clearly articulate progress to senior leaders.
- Strong analytical skills, ability to use data analysis to proactively derive insights and support fact-based decision making.
- Be able to demonstrate strong communication skills to ensure understanding of complex concepts simply and clearly to senior stakeholders, with pro-active, problem solving, creative, agile, and operational skills.
- Has a growth mindset with the ability to successfully navigate complexity and understand what it takes to be successful in different contexts. Culturally sensitive, high integrity and values diversity.
- Self-motivated, passionate and an optimist who is a resilient and calm.
- Bachelor's degree or similar qualifications
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