Head Of Operations (Maternity Cover)

Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.

The important stuff 

Salary: from £50,000 dependent on experience

Contract: 12 – 18 months fixed term

Hours: Full-time, Monday – Friday, 9:30am – 5:30pm with occasional evening work for events such as our Spear Celebrations

Location: Hammersmith, London – we are an office-based organisation.

Closing date: Sunday 23rd June 2024

Interviews: We anticipate interviews to commence the w/c 1st July

Application Pack: Download our application pack below for more information

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

Benefits

• Excellent Health Insurance Plan, including gym discounts and other perks
• Exceptional staff development and training opportunities, including our 5-day Coaching for Leadership programme (worth £3,000)
• Regular staff prayer meetings, conferences, and retreats (one residential)
• 28 days annual leave plus bank holidays, and additional Christmas ‘gift days’
• We are an office-based organisation and value collaboration and our team culture, but offer staff the opportunity to work a few days from home each week where the role allows, in agreement with their manager

Resurgo has been named one of the UK’s Best Places to Work by The Sunday Times.  

Person Specification 

• An active Christian, passionate about personally representing the values and beliefs of Resurgo, and a demonstrated commitment to social impact and our mission to play a meaningful part in the repair of our social fabric
• Outstanding leadership ability with the confidence to make effective decisions; flexibility to pivot and change direction when needed and to bring partners and team on the journey
• Excellent people and networking skills; emotional intelligence, capable of quickly winning the trust and confidence of, as well as to network and influence church leaders and a range of audiences, internally and externally
• A minimum of 5 years’ demonstrable experience in a church partnerships or business development role
• Strong initiative and organisational skills including the ability to establish appropriate processes and structures and to manage multiple priorities to meet targets and deadlines
• Strong quantitative skills including ability to work with and interpret impact data, fundraising pipelines and basic financial information

Key Responsibilities

National Growth

• Develop strategy for national growth and ensure effective delivery of strategy, with a focus on growing our work in unserved and developing regions of the UK and building a diverse range of church partners
• Engage with thinking around the intersection between social impact, employability and the church to ensure we are at the cutting edge within the sector, developing an understanding of local needs and challenges and how Resurgo can best inspire and equip partners to catalyse sustainable and impactful social change.
• Work with wider leadership team to understand and fine tune barriers to growth, including considering recruitment and operations support needed by partner churches, and funding avenues and the operation of the seed fund, which provides start-up funding to churches in the early years of launching a Spear centre.

Pipeline Development

• Identify, build, and develop relationships with potential partners through networking at Christian conferences and running our own events, identifying and introducing our work to key networks, and offering relevant coaching sessions as a means for churches to understand Resurgo’s coaching, employability and impact management.
• Introduce potential and existing partner churches to the Spear programme as a means of creating sustainable social impact in their community, particularly with young people, and provide opportunities for them to engage with the programme with a view to considering launching a centre in their own community where this is a good fit.
• Build a pipeline of potential Spear partners, and steward these relationships from the point of introduction, through to confirmation of programme launch, reporting to the Senior Leadership team against monthly KPIs and annual growth targets.
• Work closely with the Impact team and Director of External Relations to consider the ‘client’ journey of a church from point of initial interest to uptake of one of our programmes

New Centre Set-up and Implementation

• Oversee a team who project manage the launch of new Spear centres in partnership with local churches, including overseeing all
  practical and operational aspects of the centre setup, recruiting new coaches, and ensuring required policies and systems
  are in place.

Active Participation in the Philanthropy and wider Resurgo Mission

‘To Inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery.’

• Help build and develop Resurgo’s ethos and Christian life as a team member.
• Lead and contribute to regular team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission.