Head of Provider Management

Team – Hospital Management
Working Pattern - Hybrid – 2 days per week in any of the Vitality Offices (Bournemouth, London or Stockport). Full time hours. 
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Top 3 skills needed for this role:

• Leadership skills
• Stakeholder management
• Strategically minded

What this role is all about:
This role is responsible for leading the way and taking on the challenges presented in managing and maintaining our relationships with our provider population. This role will contribute to how we shape the future for Vitality as the organisation looks to build on the solid foundations of true partnership working with providers.
This role is key in underpinning our need to deliver safe, effective and commercially sustainable care for our members. You will need proven experience in Provider Management in the private insurance healthcare sector market, or demonstrable practical experience in a transferable environment. 
You will be comfortable in working with all levels within an organisation to enable you to develop your own clear vision of how to deliver and evolve our provider strategy.
You will be highly data-savvy, embedding an analytics-driven approach to drive conclusions and communicate. You’ll also be experienced with commercial strategy and all areas of negotiation and performance management, and comfortable with working with legal teams.
Key Actions:

• Support the Provider Management and Strategy Director by controlling on the engagement and management of all secondary care providers, with a combined spend of over £300m.
• Ensure that the provider department is pro-active in its approach and delivers on manging the claims fund by mitigating the impact and risk of inflation (including medical inflation).
• Increase provider advocacy of Vitality through actions and processes that make us the easiest partner/payor to do business with.
• Development of contractual documentation and standards in partnership with the legal and clinical functions.
• Oversee our Premier Consultant strategy, taking the growth of utilisation and engagement of our providers to the next level as part of the broader company purpose.
• Engage with healthcare hospitals and facilities, consultant bodies and key industry influencers in the UK market.
• Work closely with departmental colleagues to manage supplier performance,
• Drive innovation using trusted 3rd parties to meet evolving business needs.
• Responsibility for the Hospitals and Clinical functions and driving these areas to deliver to the business.
• Drive innovation in internal processes and the utilisation of technology to ensure that ‘customer’ needs are being met.
• Working in partnership with all broader clinical and healthcare management functions (Including MI, Primary Care, Medical Police).
• Deputise as needed for the Provider Management and Strategy Director and CCO

Essential Skills needed to fulfil this role:

• Previous experience (>2 years) of Provider Management at a senior level
• Experience of contractual development and implementation within the provider space
• Experience of commanding functions from both a people and strategy perspective
• Track record of commanding successful change initiatives/projects/programmes
• The ability to interpret and present complex data and to present ideas and initiatives
• Experience in engaging with and influencing internal and external organisations at all levels

So, what’s in it for you?

• Bonus Schemes – A bonus that regularly rewards you for your performance
• A pension of up to 12%– We will match your contributions up to 6% of your salary
• Our award-winning Vitality health insurance – With its own set of rewards and benefits
• Life Assurance – Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
About The Company
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if we’re the right fit for you? We can’t wait.

Diversity & Inclusion
We’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. To learn more please visit our Careers page.
Vitality’s approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.