Operations Manager

Zachary Daniels are excited to be partnering with a well recognised retail e-commerce brand who sell a diverse range of products to customers UK wide. We are seeking an Operations Manager / Contract Manager who has strong experience within Continuous Improvement to support the business by working in partnership with our onsite 3PL to launch and embed best practises and ways of working through continued improvement.

This role will be based in the Rugby DC but will involve occasional travel to other DC's within the network.

The ideal candidate will have sound operational experience as well as proven experience of driving continuous improvement. An ideal background will be someone who has worked within a manual e-commerce operation (D2C), is systems savvy and have worked in partnership with an onsite 3PL.

The role as Operations Manager:

• Conduct in-depth analysis of current distribution centre processes to identify areas for improvement.
• Cost analysis to implement new warehouse management systems in future.
• Develop and implement strategies to optimize workflows, reduce errors, and improve overall efficiency.
• Utilise data analysis tools to gather and analyse key performance metrics.
• Ability to identify key themes and trends, understanding their root causes, and develop innovative solutions.
• Foster a culture of continuous improvement and innovation within the distribution centre.
• Implement changes to processes, technology, and workflows with minimal disruption.
• Evaluate and recommend technology solutions to improve distribution centre.
• Develop and implement key performance indicators (KPIs) to monitor and report on the success of improvement initiatives.
• Regularly assess and communicate the performance of distribution centre.
• Identify opportunities for cost reduction while maintaining high service quality.
• Implement strategies to optimize resource utilization and minimize operational expenses.

The ideal Operations Manager will have:

• Proven experience in an operational role with a focus on continuous improvement roles.
• Working within retail logistics, ideally within a manual e-com operation.
• Strong analytical and problem-solving skills.
• Excellent project management and leadership abilities.
• Strong data and systems knowledge.

CI Manager package:

• The salary offered is c. £50k

BBBH30110

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