If you’re looking for a career that will make you stand out and fulfil your potential, then this Head of Revenue role is for you!
Merlin Entertainments Midway division is made up of short-visit attractions, usually based in city centres or coastal locations, and for the purpose of this role, across the whole of the UK. Attractions such as Madame Tussauds, SEA LIFE, LEGOLAND Discovery Centres and the Dungeons. So, strike a pose, take the plunge, revel in being mischievous, and build an outstanding career with us!
As the Head of Revenue Management, you will collaborate with key stakeholders in Trade, E-commerce, and Operations to devise and execute revenue optimization strategies for our attractions. Your responsibilities include ensuring the right balance of volume and revenue per customer (RPC) while upholding guest satisfaction metrics. You'll leverage Revenue Management tools, quantitative and qualitative analysis, and industry insights to drive revenue growth across regions.
- Execute the Midway Revenue strategy across London Midway Attractions to maximize revenue.
- Lead trading discussions and develop relationships with stakeholders to align trading decisions with Revenue Management strategies.
- Own pricing and ticket strategy, conducting biannual reviews and making pricing decisions within Divisional teams.
- Lead and improve the global sales strategy of multi-attraction ticketing.
- Implement best practices across all Midway UK sites through leadership of local Revenue Management resources.
- Use data insights to communicate recommendations and opportunities with stakeholders.
- Form relationships with stakeholders from each sales channel, supporting them in achieving revenue targets.
The ideal candidate will be energetic, impactful, and able to drive strategic improvements in a fast-paced environment. They should possess excellent problem-solving skills and a passion for driving business change.
Qualifications & Experience:- Strong background of Revenue Management/Pricing experience.
- Strong quantitative and data analytical skills.
- Experience in driving cultural and structural change.
- National or international experience leading cross-discipline senior stakeholders.
- Advanced proficiency in Microsoft Excel & Power BI.
- Fast learner with a proactive attitude towards learning and problem-solving.
Alongside a competitive salary, you’ll also receive:
- Private Healthcare
- Car Allowance
- 25% discount in our retail shops and restaurants and 40% off LEGO online
- Non contractual bonus
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Discounted rates at Merlin hotels all over the world
- Employee pricing up to 55% off cinema tickets
- Rail season ticket loan
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Midway.Recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
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Pay Range: Competitive