Head Of Salesforce Platform

Job Title: Head of Salesforce Platform

Location: Rhodes House in central Oxford, 2-3 days per week onsite

Contract: Permanent

Hours: Full-time

Salary: £65,000 - £75,000 per annum

Reports to:IT Director

We have an exciting new opportunity for a Head of Salesforce Platform to join the Rhodes Trust. This role will own the development and delivery of clear and compelling Salesforce and data strategies across the Rhodes Trust and partner organisations.

About the Rhodes Trust

The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity’s challenges.

The role

The Rhodes Trust made a strategic investment in Salesforce through a digital transformation programme to support scholarship application and selection processes, scholar support, volunteering, events and fundraising. Between the Rhodes Trust and partner organisations, Schmidt Science Fellows and Atlantic Institute the IT Department is responsible for the maintenance of three Salesforce orgs.

The role will be responsible for:

• Partner with Product Owners and other stakeholders across the organisation to define and communicate the coherent Salesforce strategy for the Trust.
• Support the development of business cases / justifications in line with the defined strategy. Set, agree and communicate project priorities and roadmaps with Senior stakeholders, product owners and the technical team.
• Work collaboratively with internal stakeholders to create and maintain roadmaps for future development of processes and systems, ensuring that roadmaps are developed and delivered for each of the three partner orgs.
• Manage a portfolio of multiple projects and ongoing operation and support activities. Managing interdependencies, team resourcing and responding to any changes which may affect project or operational priorities.
• Listening for, uncovering and resolving potential conflicts or disagreements about project priorities and technical or data approaches.
• Provide leadership, coaching and support the Trust's Salesforce team in delivering support, maintenance, operational change and development projects.
• Directly and through the team’s own activities, support and nurture the development of good practice and process in Business Analysis, Salesforce Administration, Development and Technical architecture.

Please view the job description for more responsibilities

Essential skills, experience and qualifications:

• Significant experience setting, owning and leading the strategic development of a Salesforce org
• Extensive experience as a Senior Salesforce Admin and/or Developer.
• A proven influencer and communicator with excellent stakeholder, business relationship management and negotiation skills.
• Experienced in business analysis and strategic planning, including requirements definition and business case production.
• Experience managing a team delivering a portfolio of projects and initiatives; ranging from support and maintenance projects, through to the development of complex new or changed functionality.
• Expert planning and organisational skills.
• Experience managing and developing a team of Salesforce technical staff.
• Ability to co-ordinate colleagues and contracted parties through expert leadership, motivation, teamwork, supervision and accountability.
• Experience managing process improvements as a leader / team manager.
• Strong Supplier management and financial skills.
• Knowledge of core data protection / GDPR principles within a Salesforce / CRM context.

Benefits of working here

We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other’s thinking and generate new ideas.

• 30 days annual leave plus 8 bank holidays
• Competitive pension scheme
• Generous family leave schemes
• Private health insurance
• Employee Assistance Programme
• Personal development opportunities
• Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.
• Cycle to Work Scheme
• Electric Car Scheme

If you would like to find out more, please click 'apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 28 February 2024 at 17:00 GMT.

The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.