Head Of Technical Delivery

End Date
Friday 01 March 2024
Salary Range
£111,469 - £131,140
We support agile working - click here for more information on agile working options.
Agile Working Options
Hybrid Working
Job Description Summary
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Job Description
JOB TITLE: Head of Technical Delivery
SALARY: £111,469 - £131,140
LOCATIONS: Edinburgh
HOURS: Full time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Edinburgh location.
About this opportunity:
Do you want a once in a lifetime opportunity to deliver transformational change to our Workplace Pensions customers? We are looking for a Head of Technical Delivery who will lead delivery of change to our core workplace pension platform.
This is a critical delivery role within the workplace pensions business and provides the opportunity to run a business-critical platform in partnership with a key provider and massive scope to drive the type of engineering change which can dramatically improve business outcomes.
Our workplace pension core platform is provided by FNZ and consists of c20,000 pension schemes and c2.2M employee policies with assets in excess of £80bn - and growing. The platform underpins the Workplace business and is the foundation for the digital services we provide to our customers.
As Head of Technical Delivery you will be accountable for delivery of new propositional and operational capabilities partnering with FNZ:

• Working with FNZ and the rest of our business to co-ordinate change delivery on the platform - managing releases and ensuring that the release process with FNZ Is seamless.
  
• Ensuring the quality of the platform is to standard through delivery of automated acceptance testing services via a quality engineering team that you will oversee. There is significant opportunity here to improve our test capability.
  
• Ensuring that the platform is operationally managed and meets the technology standards we require, including SLA monitoring and controls. You’ll lead a platform management team focused on this.
  
• Driving improvements in ways of working within our team and FNZ to promote agility and continually improve how we jointly run and deliver change on the platform.
  

What you’ll need

• Proven track record in engaging & developing strong relationships with 3rd parties at all levels of the hierarchy
  
• Large scale change delivery expertise with skills that include planning, resourcing, budgeting, risk & issue management
  
• Extensive knowledge and experience of the Software Delivery Life Cycle with a desire to improve flow and increase pace through continual learning and incremental improvements
  
• Strong and demonstrable experience of managing technical service and security
  
• Well versed in technical architecture principles and deep experience of systems architecture and integration (including with third parties) and skilled at ensuring we Evergreen modern technology
  
• Skilled at data driven decision making in order to explain the why to a number of audiences
  
• Detailed knowledge of software design, build and release management
  
• Skilled and effective at building capability at an individual and team level. Managing reskilling, upskilling and planning future demand/ recruitment/ early careers usage in a way that makes best use of available budgets and balances the future need with the immediate need.
  
• Significant experience of leading and empowering teams using agile development methods and tooling. Able to inspire and engage at all levels through a focus on a non-hierarchical culture of collaboration, transparency and trust across the team. Demonstrate thought leadership on contemporary Technical Delivery across the entire lifecycle from ideal to realisation of value, using sophisticated problem solving to push the solutions and remove the blockers.
  
• Experienced collaborator. Confirmed ability to influence multiple internal and external relationships (suppliers, regulators etc) to ensure progression of key business decisions. Adept communication skills to communicate complex messages and tell a compelling story - using these skills to anticipate challenge to resolve complex issues and conflicting requirements.
  
• Experience of driving a focus on all risk, governance, conduct and control requirements and of using the context of these in decision making around technology.
  
• Providing a data focused approach, using analytics and insight to make evidence based decisions that explain the ‘why’.
  
• Strong commercial competence and the ability to effectively assess choices to achieve the best outcomes for Customers.
  

About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
  
• An annual bonus award, subject to Group performance
  
• Share schemes including free shares
  
• Benefits you can adapt to your lifestyle, such as discounted shopping
  
• 30 days’ holiday, with bank holidays on top
  
• A range of wellbeing initiatives and generous parental leave policies
  

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.