Head Of User Infrastructure

About ARU: Anglia Ruskin University (ARU) is a global university that transforms lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). Our research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research that tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK’s leading universities for degree apprenticeship provision, working with hundreds of employers across the UK. About the Role: Responsible for all aspects of the planning, acquisition, provisioning and security of the systems and services that comprise ARU’s on-campus and cloud-based user experience, our Head of User Infrastructure will provide senior leadership for the teams responsible for the delivery of Microsoft 365, Microsoft Azure and other cloud services, the implementation and management of end-user devices and application virtualisation and the design and delivery of audio-visual and multimedia solutions in our teaching spaces, as well as co-leading our cybersecurity response. A member of our IT Services Management Team, representing us internally and externally at a senior level, the post holder will be influential in the success of the department. With a higher degree or a relevant professional qualification as well as significant professional experience relevant to the role, you will have a background of cloud-based service management, experience of working with a range of technologies scaled to a medium-sized (1000+ employee) corporate environment and a proven record of positive and supportive people management. Previous experience of supplier management is essential. Knowledge of IT service management frameworks would be advantageous. Informal enquiries can be made to Joe McIntyre, Assistant Director, Infrastructure and Operations, at joe.mcintyre@aru.ac.uk It is expected that interviews will take place Thursday 1 August 2024 We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, a travel to work scheme and a competitive relocation package. Visit our benefits page for full details. We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates. This appointment is subject to an enhanced level children's and adults barred list disclosure from the Disclosure and Barring Service. Further information can be obtained from https://www.gov.uk/disclosure-barring-service-check. We value diversity at ARU and welcome applications from all sections of the community. We have a responsibility to ensure that all employees are eligible to live and work in the UK. Committed to being inclusive and open to discuss flexible working. We reserve the right to close this vacancy once we have received sufficient applications. Guidance Notes: For a list of key requirements, please download the Job Description and Person Specification. To apply for this role please demonstrate how your skills and experience match the criteria in the person specification.