Health Care Assistant

Description

To provide personal care and support to Clients with a wide range of needs, illnesses and

disabilities

To know and understand the care and support of the Client

To undertake the tasks detailed in the Client’s care and support plan using a person centred

approach and in the least intrusive way

To encourage the independence and motivation of the Client and not foster dependent behavior

To provide input into the care and support plans of Clients by regularly feeding back to the Care

Supervisor

To assist Clients getting up in the morning and going to bed at night

To assist Clients to wash, bath and shower

To assist Clients to dress and undress

To assist Clients to look after their skin, teeth, hair and nails

To assist Clients with toileting, continence management and personal hygiene

To assist Clients with their medication at the agreed level of support and as detailed in their

Medication Care Needs Assessment

To prepare food and drink for the Client, being aware of the Client’s choice,

likes/dislikes, nutritional needs and cultural requirements

To provide light general household domestic duties, including housework and laundry, as detailed

in the care plan or instructed by Management

To use manual handling equipment safely and correctly

To take responsibility for the safe handling of property and equipment belonging to the Client

To maintain good communication and develop effective working relationships with Clients

To provide companionship to the Client, actively talking and listening to them about their interests

To help the Client to maintain contact with their family and friends

To accompany the Client on trips into the community• To assist the Client to manage their personal affairs

To ensure as safe as possible the living environment for the Client, whilst respecting the Client’s

choice and rights.

Recording and reportin

To maintain detailed accurate records in respect of care and medication support given and tasks

undertaken

To regularly read care and support plans, acknowledging changes

To protect the confidentiality of all information relating to the Client and not divulge information to

anyone who is not authorised to receive it

To promptly report to the office or Out of Hours Care Coordinator any issues

concerning the care, support, well being or behaviour of the Client and update records accordingly

To continue to monitor where concerns have been reported and recorded

To recognise the signs of abuse and immediately report abuse or suspected abuse to a Manager

To report any complaints to the office or Out of Hours Care Coordinator

To contact the office or Out of Hours Care Coordinator if running late.

Communication

Communicate effectively with other team members

Communicate effectively with patients and carers, recognising their needs for alternative methods

of communication.

Personal and people development

Take responsibility for own developmental learning and performance, including participating in

supervision

Take responsibility for maintaining a record of own personal development

Work with management on any new training requirements

To recognise and understand the roles and responsibilities of individuals working in the primary

Health Care team

Be aware of the legal issues pertinent to the role of a basic HCA.

4. Health, safety and security

Use the personal security systems within the workplace according to practice guidelines

Identify the risks involved in work activities and undertake them in a way that manages the risks

Use appropriate infection control procedures and maintain work areas in each clinical room so that

they are clean, safe and free from hazards reporting of any potential risks identified, including:

1. hand washing

2. universal hygiene procedures

3. dealing with blood and body fluid spillages

4. Assist patients and colleagues in adopting sound infection control measures

Know the general principles of first aid and resuscitation to be able to undertake initial actions as

appropriate

Be aware of statutory child health procedures and statutory local guidance and referral criteria

Know the health and safety policies and procedures within the workplace, including fire

procedures, maintaining documentation, monitoring and maintaining of equipment and furniture

within your area of responsibility

Equality and diversity

Act in ways that recognise the importance of people’s rights, interpreting them in a way that is

consistent with procedures

Respect the privacy, dignity, needs and beliefs of patients and carers• Understand basic legal and communication issues regarding child abuse, family violence, vulnerable

adults, substance abuse and addictive behaviour

Act as a chaperone

General

To dress appropriately, wearing uniform and using personal protective equipment

provided by Verity Healthcare

To seek out best practice and look at innovative ways to improve the quality and

efficiency of service delivery

To attend and participate in regular Care Worker team meetings and any other

relevant meetings

To attend in house and external training pertinent to the role of Care Worker

To ensure completed weekly timesheets are submitted on time

To observe all health & safety rules and take reasonable care to promote health

and safety of self and others and raise any concerns to the Field Care Supervisor

To aim to ensure everyone has equal treatment and equal access to services and

Employment

Any other duties requested by Senior Management, which are within the scope of

the post

Special conditions attached to post

Flexible working, as evening and week end work is required

Own transport

WORK ENVIRONMENT – work demands, physical demands, working conditions & work context

Work demands

The post holder will need to be available to work evenings and weekends at times arranged in

advance. The post holder will support clients and will have the opportunity to develop a good

understanding of their needs before undertaking work with them on a one to one basis. At

times may work with small groups of children, with the support of colleagues. Work sessions

may be subject to occasional alteration depending on issues such as child being unwell, changes

to family plans.

Physical demands

The post holder will need to be sufficiently physically active take part in play and activities with

Clients. There may be physical moving and handling requirements subject to safe moving and

handling plans for individual children with mobility needs.

Working conditions

Will work with Clients within their local communities. Will involve getting to and from different

venues, by car or using public transport.

Work context

The post holder may experience discrimination and negative attitudes from members of the public

towards disabled Clients and will need a degree of resilience and awareness of disability issues.

Injury risks are low and all staff are required to work safely in accordance with service policies and

procedures in order to minimise risks of harm, abuse or allegations directed towards young people

or themselves