Health Care Worker

JOB TITLE:Health Care Worker

LOCATION:Bangor - Co Down Area (Services User Homes)

RESPONSIBLE TO:Registered Provider/ Registered Manager

REPORTS TO:Area Manager

Driving Licence beneficial but not essential (mileage paid)

JOB PURPOSE: To enable Service Users to continue to lead as far as possible, full and independent lives in the comfort and safety of their own homes.

Provincial Care Services aim to provide Domiciliary Care to vulnerable people living at home of any age, gender, sexual orientation, religious or cultural origins, irrespective of race or disability and to give practical support to carers.

ROLE: To work under the direction of Area Manager, participating in the team and assisting with the personal care and other tasks as necessary to Service Users in the community, taking appropriate responsibility for certain tasks as allocated. The job requires high standards of cleanliness and hygiene and the ability to work on one's own in the Service Users house, co-operating with Service User and / or relatives as necessary. Care Assistants must maintain the highest standards of care at all times.

DUTIES AND RESPONSIBILITIES

Duties include:

1. Practical Support

· Household cleaning / bed making

· Heat and serve meals

2.Personal Care

· Washing

· Bathing

· Toileting

· Continence management

· Oral care

· Shaving

· Dressing & undressing

· Pressure care

· Getting up and putting to bed

· Helping with eating

· Call / checking service through day / Evening

3. Sitting

· Day

· Evening

4.0 To become familiar with and understanding the care plan of each Service User assigned to their care and of the goals to be aimed for in each case.

4.1 To carry out the duties required of them in relation to such care plans to a highly professional standard, as appropriate to the individual needs of each Service User. To assist each Service User with personal hygiene, self-care and exercise as appropriate.

4.2 To provide hot / cold drinks to Service Users and, where necessary, hot meals and snacks.

4.3 To use hoists and any other equipment provided at Service Users home for the ease of transferring the Service User from place to place. To ensure use the Moving and Handling techniques as per training to ensure safe transfer of Service Users. The Service Users we provide care for include and are not limited to elderly and disabled. We care for Service Users with physical disabilities, mental difficulties, terminal illness etc, in line with care plans.

4.4 At all times staff are required to adhere to manual handling techniques as per training, where there is no equipment in situ. These Service Users can range from ability to move themselves and therefore particular attention needs to be given to those Service Users with limited or restricted movements and ability. Good recording is expected at all times with all Service Users, but particular attention must be given to those Service Users where their ability is deteriorating, staff must contact and report to their Area Manager.

4.5 To be alert at all times to the safety and well-being of Service Users in their care and to take appropriate steps to safeguard Service Users from accident or injury, and to report any accident / hazards however slight, immediately, in line with Provincial Care Service's policies.

4.6 To adhere to the rights and wishes of Service Users and observe strictly the ethical code of confidentiality in all matters coming to their knowledge in the discharge of their duties.

4.7 To maintain documentation in the Service User(s) home and elsewhere as requested by Provincial Care Services.

4.8 To keep any appointments or arrangements that are made for them (by the Area Manager). Care Assistants who are unable to report for duty for any reason whatsoever must telephone the Area Manager immediately to arrange a replacement. Under no circumstances may any person who is not under contract to Provincial Care Services be introduced as a Care Assistant to Service Users.

4.9 To inform Provincial Care Services immediately if they wish to leave their duty before it is completed so that alternative arrangements can be made to ensure the Service User is not uncared for.

4.10 To be aware by constant observation of any changes in Service Users mental and / or physical condition and report to a qualified nurse and / or GP forthwith. Care Assistants should also inform the Area Manager of Provincial Care Services.

4.11 To notify changes of their address and / or telephone number to the Area Manager.

4.12 To report to the office if team members have not turned up for work or if calls are being carried out incorrectly (for example a double up call carried out by one person).

5.0 To wear the authorised Provincial Care Services uniform at all times with an Identification badge when they are providing services. These will remain the property of Provincial Care Services and must be returned in the event that the contract is terminated.

5.1 To be punctual and maintain good attendance at all times. Attendance of calls as per rota.

5.2 To maintain a high standard of professional care and performance keeping up-to-date with new developments and chances in their schedule of duties and co-operating - as appropriate with other team members, especially the Area Manager, to ensure the continuing smooth running of the service.

5.3 To provide cover for other team members in your area, as and when necessary.

5.4 To attend training where necessary.

5.5 To perform other duties as requested by Provincial Care Services in order to fulfil the services.

6.0Location of Service

6.1 The packages of care will be provided in the Service User's own home or in other such premises as may be agreed upon by the Agency and the Care Assistants in accordance with this agreement.

7.0Time Off

7.1 Statutory holiday entitlement is as per government legislation each year, Care Assistants who wish to have time off from the provision of services must give at least three weeks written notice to allow a suitable replacement for this period. Holiday leave must be confirmed with the Area Manager before making any arrangements.

8.0Equal Opportunities

8.1 Our company and its employees have an obligation to treat other employees and Service Users with equality. You must not discriminate either directly or indirectly on the grounds of race, colour, ethnic origin, nationality, sex, religion, marital status or disability.

9.0Health and Safety

9.1 The Health and Safety at Work Order 1978 requires all workers to take reasonable care for the health and safety of yourself and others who may be affected by your acts or omissions at work. All Care Assistants have a reasonable duty to take reasonable care to avoid injury to themselves or others by their work activities and not to interfere with or misuse clothing and equipment provided to protect health and safety. Any accident must be reported within 12 hours of its occurrence to Provincial Care Services.

9.2 Care Assistants should not engage in any activity which they consider to be beyond their unaided capacity particularly in respect of lifting and climbing. Care Assistants should not bring children or anyone else with them when they are providing services to the Service User.

9.3 This job description will be subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works, other duties of a similar nature and appropriate to the post may be assigned from time to time.

Job Types: Full-time, Part-time, Permanent

Pay: £12.25 per hour

Expected hours: 12 – 48 per week

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Education:

• GCSE or equivalent (preferred)

Experience:

• Care plans: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: On the road

Reference ID: DOM - Bangor