Help Desk Manager

My Client based in Edinburgh are looking for a Help Desk Manager to join their team on a 3-6 month contract, Inside IR35 to join their team at an incredibly exciting time. The company are going through an exciting transformation at this time, massively investing in their technology team. They have identified a Gap for a Help Desk Manager and are looking for someone immediately available and in the Edinburgh area to visit the office 3-4 days a week.

The Key Responsibilities in this role are as follows:

• Operational Efficiency
• Defining Processes
• Staff Scheduling
• Training/Coaching and Mentoring Staff
• Vendor Management
• Continuous Improvement
• SLA Compliance

Please only apply to this role if you are able to travel to the office in Edinburgh 3-4 times a week.