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Form of work
SalaryFacilities & Contracts Administrator
Salary: 25k+ DOE
Location: Leeds, West Yorkshire
Full Time, Permanent Opportunity
We are looking for a dynamic and experienced facilities expert to work alongside their professional team. The company has been working in the UK for over 60 years and are experts within Facilities management in the construction and support sectors.
This is an amazing opportunity to work within an efficient and tested process, to continue your growth and development within the facilities industry.
The Key Duties of the Helpdesk Co-ordinator
- Helpdesk operator / Work Scheduler - CAFM System;
- Receiving and prioritising incoming Reactive tasks in accordance with contract specific SLAs;
- Preparing, loading and disseminating PPM tasks;
- Distributing work efficiently to the correct engineering workforce;
- Monitoring the status of all jobs on a daily basis and reassigning priorities as required;
- Preparing and distributing reports to the required frequencies: daily, weekly, monthly;
- Monitoring the completion time of jobs and chasing;
- Liaising with engineers regarding job completions;
- Raising purchase orders;
- Liaising with sub-contractors;
The Key Challenges of the Helpdesk Co-ordinator
Experience in the operation of a CAFM (Computer Aided Facilities Management) system would be an advantage. Training will be given
Excellent PC skills and the use of MS Office in particular MS Word and MS Excel
Experience in a Help desk environment would be a distinct advantage
Minimum of 2 years' experience in providing administrative support.
A good knowledge of administrative disciplines including filing and record keeping
If you are interested in the role, and want to know more, please apply or call the Leeds Office Services team for more information.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
