Higher Business Support Officer

Job Purpose:

To provide effective and compreensive higher level administrative support to our client by working as part of a team and contributing to excellent service delivery and achievement of service objectives.

Main Duties:

• To actively promote the equalities and diversity agenda in the workplace and in service delivery.
• To uphold and implement policies and procedures of our client, including customer care, data protection, finance, ICT, safeguarding and health & safety policies.
• To undertake continuous professional development and to be aware of new developments, legislation, initiatives, guidelines, policies and procedures as appropriate to the role
• Undertake any additional duties commensurate with the level of the post.

Essential Qualifications and Skills:

• Sufficient literacy and numeracy to undertake the tasks and duties of the role.
• Customer service skills to deliver polite, courteous and efficient service to colleagues, partners and service users, with the ability to effectively and calmly deal with irate customers.
• Minute taking experience.
• Knowledge of data protection issues and the need to keep person data secure and confidential.
• Experience of using computer packages for word processing, spreadhseets and databases, plus using the internet and sending/receiving emails.
• Understanding of Children's Social Care Services
• Analytical skills to collate, investigate and interpret data other information.

If you believe you have the knowledge and qualifications necessary for this role please do not hesitate on applying for the role.

Should you have any queries, please feel free to contact Gabriela on (phone number removed).

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.