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SalaryPertemps Exeter are looking to recruit a Hire Desk Controller for our client with a site based in the outskirts of Exeter. Our client is a leading provider of temporary work solutions in various locations across the UK. You will join a team of six people, with plans to grow this in the coming years.
Your role as Hire Desk Controller will focus on conducting clerical and administrative duties to support the successful operation of the business and its service to customers. Other aspects of the job will involve the following:
- Assist in achieving/exceeding hire and sales targets
- Work safely and adhere to the Company's Health & Safety policy and procedures
- Dealing with visitors, customers, and drivers with courtesy at all times
- Maximise hire & sales revenue opportunities with existing and new customers
- Consulting with customers, assisting them with their enquiries in a professional manner
- Consulting with the Company's Sales Representatives as necessary in relation to customer queries
- Processing customer orders and advising of any shortfalls (leading to transfer of stock requirements)
- Updating equipment on the Branch stock computer system promptly and accurately
- Preparing quotations and estimates as required e.g., on Low-Tech products, consumables and accessories
- Effective use of the Company's other computer systems to support the operation of the branch
- Co-ordinate with supervisor/manager equipment requirements
- As directed by the Managers, place locally approved purchase orders, ensuring that delivery is progressed, and equipment booked onto the Branch stock system
- To be familiar with, and comply with, the Company's Operating procedures as specified in its Operational manuals and instruction sheets
- Undertake other administrative duties as required.
The salary for this role is 25,000 with a company quarterly bonus scheme currently in place.
The working hours are Monday to Friday: 08.00 am - 5.00 pm
This client sees the successful candidates for the Hire Desk Controller role having the following skills:
- Knowledge of working in a plant hire or construction industry
- Experience in customer service
- Continuous improvement ethic
- Strong people skills
- Excellent communication skills
- Good organisation skills
