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Form of workHoliday Lettings Property Manager
A lovely local company in Chichester is looking for a Holiday Lettings Property Manager. The position will be working in Chichester for this dynamic and growing company.
Package details:
Salary circa £28,000 p.a depending on experience.
Hours: 9 - 5 - 5 days per week - including weekends on a rota basis
Pension
20 days holiday plus bank holiday Pro rate on the 6 month contract.
Are you passionate about creating exceptional guest experiences and ensuring beautiful holiday homes are meticulously maintained? Do you thrive in a dynamic environment and possess a knack for organisation? If so, we'd love for you to join our team as a Holiday Lettings Property Manager!
About the Role:
We are seeking a driven and detail-oriented Property Manager to oversee a portfolio of stunning holiday rental properties. You will be the primary point of contact for both homeowners and guests, ensuring a smooth and successful holiday experience for all.
Responsibilities for the position of Holiday Lettings Manager:
- Property Management:
o Conduct regular property inspections to ensure cleanliness, functionality, and adherence to safety regulations.
o Coordinate and manage cleaning, maintenance, and repairs as needed.
o Oversee linen and laundry services.
o Manage guest security deposits and handle any damage claims.
- Guest Relations:
o Manage all guest communication inquiries and bookings through online platforms and phone.
o Process reservations, payments, and security deposits according to company policies.
o Provide pre-arrival information and answer guest questions regarding the property and local area.
o Respond promptly to guest concerns and complaints, ensuring their satisfaction throughout their stay.
- Marketing and Revenue Management:
o Assist with creating compelling property listings and high-quality photos for online platforms.
o Develop competitive pricing strategies to maximise occupancy and revenue.
o Track and analyse booking trends to optimise pricing and marketing efforts.
- Administrative Duties:
o Maintain accurate property records and manage inventory.
o Liaise with homeowners and keep them updated on property performance and guest feedback.
o Comply with all relevant holiday letting regulations and licensing requirements.
Successful Holiday Lettings Property Manager applicants need to posses
- Minimum of 1-2 years of experience in property management or a related field (e.g., hospitality).
- Excellent organizational skills with the ability to manage multiple priorities and deadlines.
- Strong communication, interpersonal, and problem-solving skills.
- Proficient in computer literacy with a working knowledge of online booking platforms and property management software (a plus).
- A keen eye for detail and a passion for ensuring properties are presented to a high standard.
- Excellent customer service skills with the ability to build rapport and address guest needs promptly and professionally.
