Salary: 27,500 - 33,000 dependent on experience.
Who are we?
We have a fantastic opportunity for a Holiday Sales Manager at Bodelwyddan Castle Hotel.
The benefits of working with us
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degree and Apprenticeship level)
- 20% discount for you, your family & friends across our Bourne Leisure brands; Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
- Potential live-in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers.
What will I be doing?
Overseeing both reception and Holiday Sales, you will lead a team of up to 8 to ensure that our guest journey is effortless from beginning to end. This includes making sure all guest information is prepared prior to check in and departure, but also to maximise sales throughout their stay and beyond by provide informative and advice on the hotels experiences from Afternoon Tea to Gin Tasting. Whilst also allowing our guests to talk in confidence with you and book their next break.
What are we looking for?
- An inspirational leader who drives their team to deliver a great guest experience.
- A leader who has experience of sales and target setting.
- Someone who can instil confidence in the team to actively sell extra experiences prior to the guests stay.
- An individual with the ability to effectively lead, motivate and engage your leaders and team, even in times of high demand.
What skills do I need?
- Experience of overseeing a busy reception desk.
- Able to work to a sales target.
- Financial knowledge with the ability to manage sales in line budgets.
- Can create an environment where the team are able to grow and develop.
- Effective communicator with the ability to clearly articulate ideas
At Warner (part of Bourne Leisure Ltd) we are committed to nurturing a fully inclusive, diverse, and equitable workplace across every area of our business, where every one of our team feels like they really belong and can truly be themselves. Whether you're looking for the first step in your career or you're on your second or third career, we encourage applications from all, including under-represented groups such as LGBTQ+, ethnic minorities and people with disabilities. If you feel this role is a good fit for you, we'd love to hear from you. For more information on our Inclusion and Diversity commitments please visit our careers site and social pages.
bodelwyddancastlerecruitment@bourne-leisure.co.uk