Homeless Service Manager - Housing

What's involved with this role:
Interim Homeless Service Manager - Housing
Reference no: WNC (HQ) TCL WNC16624
Pay Rate: £28.46 per hour PAYE
Hours per week: 37 Monday – Friday, normal working hours
This opening assignment is for 3-4 months
City: NORTHAMPTON
Hybrid - at least the following office use:
1 day per week at Towcester
1 day per week at Daventry
1 day per fortnight at Northampton
Provide strong supervision, line management, support and guidance to Housing Options Officers and a Business Support Officer across two sites: The Forum in Towcester and The Abbey in Daventry. Ensure that the team complete all duties in line with Part 7 Housing Act 1996, adhering to all relevant guidance, case law, policies and procedures.
Key Responsibilities
Supervise your team to provide good quality and effective housing and homelessness advice, information and signposting using a full range of housing options.
Maintain effective working relationships with partner agencies to ensure effective joint working in the delivery of services.
Complete homelessness reviews where necessary, ensuring that they are conducted in compliance with statutory timescales, regulatory framework and the Homelessness Code of Guidance.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Qualifications:
Relevant degree/ qualification
Knowledge:
Expert and detailed knowledge and experience of implementing current homelessness and housing law and practice, including the Housing Act 1996, Homelessness Reduction Act 2017, Homelessness Act 2002, Localism Act 2012, the Homelessness Code of Guidance and relevant case law.
Specialist knowledge of services offered by other internal and external agencies, including health and social care, social welfare, hosing, employability and drug and alcohol services.
Experience:
Experience of effective joint working in a multi agency context to resolve complex issues.
Experience of investigating complaints, and ability to communicate effectively with customers to communicate complex issues clearly and simply in a compassionate way.
Experience of responding to MP and Councillor enquires and ability to communicate effectively with MPs and Councillors to explain complex information clearly and simply.
Experience of managing staff in a hybrid way and ability to work from offices throughout West Northamptonshire (In Daventry, Towcester and Northampton) frequently.
Strong track record of leading and motivating a high performing Housing Options service with high levels of demand, pressures, and conflicting priorities.
Skills & Abilities:
Financial and budgeting skills, ensuring financial processes are being followed effectively to deliver services within defined budgets, including the allocation of temporary accommodation.
Ability to work to tight timescales and prioritise.
Proficient use of Housing Jigsaw.
Proficient use of IT software such as Microsoft Outlook and Microsoft Teams.
Flexibility to work outside of working hours and ability to travel and work from various locations where needed.
ALD
1
Job Ref: WNC (HQ) TCL WNC16624
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.