Address
Form of work
SalaryHost
Location: Beaulieu Road , Lyndhurst
Hours: Full Time
Salary:£17988.30 plus service charge
Hours: 11am to 9.30pm 3 days a week (this does include weekends)
Salary: £17988.30 plus service charge
We are currently looking for a passionate and customer focused Host to join our team at our award-winning hotel, Lime Wood.
Lime Wood is a 33-bedroom boutique country house set in the heart of the New Forest National Park. It is laid-back 5* luxury at its best, with Chefs Angela Hartnett and Luke Holder at the helm of the kitchen and a wellness spa within the grounds. The front desk is essentially the hub of the hotel, being the first and last face our restaurant and hotel guests see. First impressions are everything and we want our guests to have the best first impression possible.
Why join us?
We give our teams a great place to work that is fun, professional, and just little bit different.
At the heart of what we do and why we do it is our consideration for your work life balance. Compassion, consideration, and patience is the motto. Standards are clear, ambition is high. We understand our team and support them to achieve their goals.
Perks & Benefits:
- Meals on duty – We are an ethical business committed to the best staff food in the industry.
- 35% discount on food, beverages & treatments at Lime Wood.
- Take home goods – cost price.
- Perkbox – employee discount scheme with access to more than a hundred daily rewards ranging from free food in major UK restaurants, to movie tickets and high street clothing brands.
- Range of learning & development opportunities
Plus, much more…
To view our full range of perks, visit our ‘Why join us’ section on our career’s webpage: jobs.limewoodhotel.co.uk/whyjoinus
About the role:
As a Host, you will be encouraged to provide a fun dining, not fine dining experience to our guests. You will provide the link between all food and beverage departments, ensuring our guests are greeted and made to always feel welcome.
Responsibilities include, but not limited to:
- Provide a warm greeting to all guests.
- Connecting all food & beverage services with regards to guests whereabouts.
- Ensuring adequate seating is available to guests, guiding them to reserved area’s or to their restaurant table.
- Offer to take and store away guests’ coats and belongings. Always ensuring that all items are stored securely.
- Proactive and adaptable to any situations that may occur. Always ensuring guest satisfaction.
- Gain an understanding of all services Lime Wood can provide, including private dining options and our kitchen table experience.
- Work collaboratively with all staff, stepping in to support with any tasks as/when required.
About you:
No experience is required. Any previous exposure to a guest focused/service role is advantageous. We are seeking a candidate who will enjoy interacting with a variety of people every day. Being able to work on your feet throughout your shift is required. Full training will be provided.
We are a founder member of the Hoteliers Charter aimed at raising the profile of hospitality, advocating working in hotels as a great career choice, for more information visit hotelierscharter.org.uk
Who we are...
Lime Wood is laid-back luxury at its best – a stunning building set in the middle of the forest landscape. A multi-award-winning 5-star 33 bed hotel with everything from our Herb House Spa to a Green house guests can eat in. Set in the heart of The New Forest National Park and 1 mile from the village of Lyndhurst
The Hartnett Holder & Co. restaurant has a different approach to hospitality – fine dining has been thrown out and replaced with a fun dining experience which includes seasonal, locally sourced and fresh British food with an Italian twist. There’s no need for a suit and tie here! The team at Lime Wood provide the highest level of service within a relaxed environment, making our guest feel truly at home.
