Hotel General Assistant, Highlands Of Scotland

We need one more General Assistants to join our award winning,small and friendly hotel team in the Northern Highlands for our 2024 season, starting late April through to late October. Live in accommodation and staff food (no charges) are available.

Our small Highland hotel, Eddrachilles, is in the northern Highlands, on the A894 (North Coast 500), about 2.5 miles south of Scourie, 40 miles north of Ullapool. This is a remote location with limited public transport but we offer a staff car to those with a clean full driving licence

The role is wide-ranging and involves shifts with a mixture of:

• housekeeping;
• waiting on tables;
• laundry;
• and some KP duties.

Please note, although training will be provided, you need to be able and willing to do all of these tasks to a good standard, it's too small a team for specialists.

The rosters are typically 5 worked days in every 7 and include some early starts (0715). There would be a mixture of split shifts and work through shifts and around half of your shifts would be housekeeping/laundry and half on table service.

Eddrachilles won "Best Seasonal in Scotland" 2023-24 from Hotels of the Year - Scotland adding to Good Hotel Guide's "Best Hotel in Scotland 2023" award, our Head Chef's Medallion d'Or and our second Pet Friendly award. Our focus is on high standards of guest service, in the words of Cesar Ritz we are: "ladies and gentlemen looking after ladies and gentlemen". We aim for our team to be busy but not frantic.

Eddrachilles Hotel has 10 guest bedrooms . Most guests stay multiple nights and include birdwatchers, hill walkers, and NC500 adventurers as well as returning guests who love spending time in this stunning, remote Highland location.

You will need

• Experience in each of the duties with a good level of competence in most.
• A passion for hospitality and an understanding of good customer service
• Experience of working in a small independent hotel at 3 star or above
• Good spoken English
• Resilient, Self Starter, and Honest
• The right to work in the UK (we'll need to see documents!).
• Teamworking: enthusiasm, sense of humour, self starter, good time keeper, reliable
• A love of dogs;

We offer:

• from £13.25 per hour
• Share of tips
• Rotas typically 35-40 hours per week over 5 days
• Statutory sick pay and holiday pay
• Workplace pension
• Free live-in accommodation (own room, shared bathroom)
• Staff food
• Free WiFi (it's slower here than in cities)
• Use of shared staff car (clean driving licence required, mileage charges apply)
• Season contract, ending late October

Eddrachilles Hotel is in a remote location more likely to suit someone who enjoys outdoor activities or who wants a sense of space and nature. To get the most of the location, a driving licence will be helpful as there's very little public transport. On the positive side, this is a great place to save money.

Eddrachilles Hotel is fully accredited by the Living Wage Foundation.

Job Types: Full-time, Fixed term contract
Contract length: 6 months

Salary: From £13.25 per hour

Expected hours: No less than 40 per week

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free flu jabs
• On-site parking
• Sick pay

Supplemental pay types:

• Tips

Experience:

• Housekeeping: 1 year (required)
• Table Service/Waiting: 1 year (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Expected start date: 25/04/2024