Hotel Reservations and Sales Executive

Location: Jupiter Hotels Ltd - Central Reservations Office

Who are we?

Aimbridge EMEA are part of a larger family called Aimbridge Hospitality with a combined total of 1400 hotels globally. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge family, you will have access to a suite of benefits that include

• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Career and lifestyle breaks – Allowing you to take time off for key life events.
• Volunteer days – Up to two days per year to support a charity of your choice
• Staff meals on duty
• Starting salary above national minimum wage
• Mo Rewards - Be recognised and rewarded for your work

A day in the life of…

AsHotel Reservations & Sales Executive, your role will be to convert bookings and generate leads resulting in revenue growth within the business and support the delivery of the commercial strategy.

You will also be responsible for:

• Ensuring all details on contracts & pro - forma's are completed
• Manage mulitple properties & prioritising work load
• Liasing with the on property team to ensure guests requirements are met
• Identifying any new leads and contacts, working with the Sales teams in driving engagement for lead generation
• Responding to sales opportunities to drive revenue growth. Performing general office duties and administrative tasks where needed.
• Preparing weekly/ monthly reports as required.

To be successful in his role you will have previous experience working in a Sales/reservations team, preferably in the hospitality industry. An excellent telephone manner and strong IT skills are paramount to ensure success within this role. You will be committed to delivering an exceptional customer experience and be able to respond and thrive within a fast-paced environment.

You will be based in the central reservations office within the Mercure Manchester Piccadilly Hotel.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge, we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality.

Interested? Click apply and start your journey with Aimbridge EMEA today. Your dream job awaits…

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.