Household Claims Handlers

A growing insurance claims organisation who continue to show impressive growth, now have a number of super opportunities for people to join them on their Household Claims team.

The Company encourage ongoing professional development and will support those individuals looking to progress their career within the insurance sector, in attaining the Chartered Institute of Insurance qualifications.

Based on the Property Clams team you will be responsible for managing customer relations, taking inbound and outbound calls, handling Claims from notification through to work completion

This will involve liaising with a broad selection of insurers, building relationships with third parties such as Contractors, Surveyors and Legal Advisors, gathering customer details, recording information accurately on the company’s internal claim management system and providing customers with claim and repair updates

To be considered you will either need to have previous experience in a household or Property claims handling role for either a broker, insurer, law firm or claims management company. Skills that are also sought are a keen eye for detail, excellent communication skills (both written and verbal) and a confident telephone manner

Those with the Cert CII certificate will be at a distinct advantage however full support will be given by this organisation to help you achieve this qualification.

In return there is a competitive basic salary depending on experience, circa £26,500-£29,500, pension scheme, bonuses and support for Cert CII qualification (which once completed will result in a £1000 p.a payrise).

• Based in Aylesbury
• 40-hour week – contract will be 8am to 22.00pm Monday to Friday but they are open 8am to 6pm. Half an hour for lunch
• 20 days holiday plus bank holidays
• Company Pension Scheme
• Business Casual Dress
• Company Pension
• Sick Pay
• Bonus
  
  • Payable every 6 months and is a point system which include attendance, compliments and obviously how the business succeeds. Average pay out twice a year is around £400/500
• Qualifications
  
  • They pay for people to become CERT CII and once qualified they will give you an extra £1000 on your salary
• MISC
  
  • 3-month probation period
  • Pension Scheme

If you wish to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment.