Housing Caseworker

Our Housing Solutions team ensures customers receive a thorough housing assessment and advice right from the start. We explore all options until we find suitable, secure, and affordable housing for Wiltshire residents.
In this crucial role for the county, you will provide housing guidance, proactively prevent homelessness, and assess housing needs for the council's Housing Register. You'll collaborate with various departments to fulfill our statutory duties towards homeless and housing-needy individuals.
We are looking for someone who not only has the knowledge of landlord-tenant relationships, allocations, and homelessness law, but also someone who is empathetic, adaptable and customer focused.
Be the change you want today, advise and support those in your community who struggle with their housing needs and empower them to improve their housing prospects through applying for this role and securing your future.
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right. Explore more benefits here!
Please download and read the role description and person specification carefully before you apply as well as Our Identity.
For more details, contact Natalie Mckenna, Team Leader at natalie.mckenna@wiltshire.co.uk , or call 01380 826022.
This role may be subject to certain successful security checks; please see the role description for more information.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion.
Disability Confident Employer
Application process

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