AddressAbout us
Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.
Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.
Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.
About the Service - Housing & Homelessness Services
A safe home is the solid base from which you build your life. We support people who are experiencing homelessness, or at risk of becoming homeless, as well as providing specialist accommodation and outreach services for rough sleepers, veterans, survivors of domestic abuse, women and young people.
Accommodation to us doesn’t just mean a roof over your head and shelter from the elements. It needs to be a welcoming and flourishing environment, offering opportunities for all those we support to feel comfortable and develop. You can make a difference and support people on their journey towards a brighter future. At Changing Lives, we offer a home rather than just a shelter.
About the Job
To be responsible for completing, checking and following up applications for HB and other relevant benefits.
To work with the housing support lead in the Northeast and reduce the length of time for voids due to repairs.
To work with the Health and Safety Lead and ensure all current safety certificates are in place, including gas safe, electrical and fire safety certificates.
Be aware of and comply with the health and safety legislation and other requirements that are relevant to his/her post.
Arranging maintenance requests for upkeep of buildings, including all SSTS properties in Northumberland.
Monitoring the delivery of reactive repairs and the planned maintenance programmes. To carry out Health and safety inspections with the Health and Safety officer and follow up on any actions.
To complete housekeeping checks and follow up on repairs as required.
To hold inventories on all properties, checking people in and out of their accommodation.
Accurately file information following administrative guideline using the organisations recording systems. Ensure records are accurate and up to date.
Ensure that the set requirements for the protection and safeguarding of vulnerable adults and all statutory guidelines are followed.
This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved.
