Housing Officer

Job Title:Housing OfficerContractType: PermanentSalary: £24,853.60 (£25,204.25 is achieved after 18 months successful performance in the role)Working Hours: 37.5 hours per weekWorking Pattern: Monday to Friday.Location: Birkenhead, WirralScheme name: Wirral Dispersed & RSAP, WirralThis role is based at Wirral Dispersed office at Rose Brae in Birkenhead, Wirral. The role will also require travel to dispersed self-contained properties on the Wirral. The services provide housing-related support to customers who are homeless or at risk of homelessness with low support needs such as mental health or substance misuse.If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.The difference you will make as a Housing OfficerWorking collaboratively as part of a committed team that puts the customer first by delivering an outstanding housing management service across several defined properties, you will contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. About YouWe are looking for someone with:

• Experience of working within housing management
• An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs
• Previous experience in positively resolving incidents

Why Riverside?At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays (pro rata)
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment.