Housing Officer

Housing Officer

£36,332.30 per annum

Midlands / East of England with travel across our geography as required - Hybrid

Permanent, Full Time

If you have a passion to make a real difference within the community’s people live within, then joining a team of successful Housing Officers could be your opportunity to add value and help improve lives.

Our client is delighted to be expanding their Housing officer team, introducing 2 new opportunities within this community-based team. Working 36.25hrs per week these permanent roles will see you working across a region which covers locations such as Cambridgeshire, Northamptonshire, and Rutland. Your work will make a direct positive impact, helping to improve community spirit, support residents within them and deliver a heartfelt service at each interaction.

They’re on a mission to deliver an excellent housing service by listening to their customers, caring about the communities they live in and supporting people to live the life they choose to live by providing a localised and dedicated service with an added personal touch.

The role of a Housing Officer is varied enabling you to add immense social value, you’ll:

• Be part of a team of working collectively to deliver an effective and efficient tenancy and estate management service.

• Support and help customers by putting them at the heart of everything you do, helping to work through anti-social behaviour concerns.

• Have a visible presence within the community completing estate walkarounds with their partners.

• Work collaboratively with other teams, partners, and stakeholders to ensure that vulnerable people are safeguarded and that our communities are safe and pleasant places that people want to live in.

To be successful as a Housing Officer you’ll need to have a strong customer focus, be organised, driven and have a good working knowledge of the social housing sector. Experience of tenancy/estate management or lettings would be an advantage, you may also come from a legal background and have knowledge of applying legislation to tackle anti-social behaviour.

This role will primarily be community-based, however there will be some homeworking included to support admin duties for this role. There will also be a requirement to occasionally attend their offices for training or meeting purposes to support your colleagues or customers. Full training will be provided upon starting. A full driving licence and access to a vehicle will be essential for this role.

If you believe you can make positive community contributions and would enjoy work as a Housing Officer, please apply now.

Their offer

When you join you will enjoy:

• 28 days annual leave plus bank holidays

• Car Allowance = £2,500 per annum (non-contractual, annually reviewed)

• Pension Scheme

• Life Cover (as part of pension scheme membership)

• Health Care Cash Plan

• Free Eye Tests

• Investment in your personal development through their extensive learning and development opportunities.

• Family friendly, carers leave plus other paid leave

• Free membership of their Health Cash Plan

• Employee Assistance programme

• Wellbeing Support

• Free flu jabs

• Long Service Awards

• Carers Networking Group a platform to support Unpaid Carers

This role currently attracts a non-contractual car allowance according to their Driving at Work Policy. This is currently set at £2,500 per annum, however eligibility for the allowance and the rate of the allowance is reviewed annually and any changes will be notified to you.

How to apply

Please click apply now to submit your CV today. In the event of high applicant volumes they reserve the right to close this advert and CV submission window early.

They do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.

Vetting Requirements

The important things - They can only consider applications from candidates who have the right to live and work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. If you are the successful candidate, original proof must then be provided before your first day.

Naturally working with their customers, they need to complete pre-employment checks before you join them. This role is conditional upon receipt of two satisfactory references (one from your current employer). They also need you to tell them what you have been up to over the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.

Equal Opportunities

As an equal opportunities’ employer, they are committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

They pride themselves on looking after their colleagues and as part of their commitment they are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.

They aspire to have a greater diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join the Group.