Housing Officer Level 2

Our client, an excellent non - profit housing provider, has a huge range or career opportunities for established professionals and for people just starting their career journey. Delivering exceptional customer service is key for our client no matter what role you are in. From delivering customer - facing services in every London borough, to every vital supporting role based at one of their three offices, they champion the needs of residents in all their work.
They now have a need for several experienced Housing Officers with patches across London. We have temporary and temporary to permanent positions available - paying £19.38 PAYE / £25.47 Umbrella.
Responsibilities:

• Reviewing rent accounts
• Undertaking ASB interviews and agreeing action plans
• Taking back empty properties, advertising and re letting
• Mould and damp inspections
• Visits to residents' homes
• Working in collaboration with other departments to resolve issues for residents
• Liaising with external stakeholders on specific cases e.g. Councils, MP's, Social Services etc.
• Estate inspections
• Managing repairs
• Setting up resident accounts
• Supporting colleagues

Experience Required:
Prior housing/property management experience and can provide examples with working in several of the areas listed below:

• Customer care
• Tenancies
• Rents
• Repairs
• Lettings and Transfers
• ASB
• Complaint process
• Safeguarding
• Mould and damp cases
• Welfare benefit advice or referrals
• Property inspections
• Must show a passion for customer care and service.

If this is of interest to you, please apply today, or contact (url removed) for further details.