Housing Options Officer (3 positions available)

The role
Are you an experienced housing professional or interested in working in the sector? Are you passionate about preventing homelessness and supporting people to find suitable homes? Then we’d love you to join us.
Oxford City Council has an exciting opportunity for a dedicated and conscientious individual to play a key role as an Housing Options Officer in the Housing Needs Team.
As an housing professional, you will deliver excellent customer service, with a can-do and solution focussed attitude, whilst working to tight deadlines. You will provide housing advice and guidance to prevent homelessness, help people find suitable homes and deal with tenancy sustainment problems.
You will carry out visits to applicants at home to complete Housing Options assessments, carrying out enquiries under part VII of the Housing Act 1996, and applying legislation, case law and code of guidance in making decisions regarding duties owed to applicants presenting as homeless.
Our team is responsible for the complete housing needs service and if you have the energy and enthusiasm to make a contribution then we’d love to hear from you.
About us
Our ambitious leadership team and dedicated staff are working hard building a world class city for everyone. Oxford City Council has accelerated plans to build more affordable and council housing in the city. We provide services to help reduce inequality and improve the health and wellbeing of Oxford’s residents and are taking a lead on reducing emissions and increasing biodiversity to become a net carbon neutral city of the future.
We are a supportive and collaborative bunch of people working towards shared goals, where new ideas and initiatives are valued. We strive to deliver service excellence, take accountability for our actions and communicate with honestly and respect. There has never been a more exciting time to join us! Help us to build successful places in which to live and work and build a fairer, greener city in which everyone can thrive.
Many of our roles offer flexible or hybrid working.
We offer generous holiday 28 days a year with an additional 4 days after 5 years’ service
We are committed to supporting career development opportunities and learning and development
An above average pension offering
Plus other great benefits
How to apply
More information is available on the role profile document. Please read this document to ensure that you meet our requirements. More information about working for the Council, our values and vision, is available on our web site.
Applications should be made via our online application system (no CVs please).
For further information and how to apply online, please visit www.oxford.gov.uk
If you are unable to access our website please call 01865 252848.
Note: For roles that require a DBS Certificate (Enhanced and or Barred List check), candidates are required to supply their complete work history. If you are making an application using a CV please ensure you explain any gaps in your work history.
We usually do1st interviews online but please let us know if this is not an option for you. For hybrid roles the successful applicant will be expected to work from home. You should ensure that you have reliable and secure wifi access; a suitable workspace and are prepared to undertake distance learning and training.
Closing Date: 26 February 2024
Late applications will not be processed
Interview Date(s): 07 March 2024
For an informal discussion about the post please contact Abi Bird on 01865 335790 or email Abbird@oxford.gov.uk
We are an equal opportunity employer:
We are striving to become a more inclusive employer and to represent the communities that we support. We have policies in place to ensure that every applicant and employee can flourish and succeed. Currently we are underrepresented in some areas, and would particularly welcome applicants from ethnic and minority communities. All applicants will be given fair consideration for work and will not receive less favorable treatment on the grounds of any protected characteristic.

Proud member of the Disability Confident employer scheme