Housing Property Services Manager

As a Social Housing Property Manager, you will play a pivotal role in managing a portfolio of social housing properties across East Yorkshire. Working closely with residents, contractors, and external stakeholders, you will be responsible for ensuring the smooth operation of our housing refurbishments, maintaining high standards of property management, and delivering excellent customer service to our tenants.

Client Details

We are a highly reputable housing provider dedicated to providing high-quality housing solutions and exceptional service to our residents. With a strong commitment to social responsibility and community engagement, we strive to create safe, inclusive, and sustainable living environments across East Yorkshire. As part of our continued growth, we are seeking a motivated and experienced individual to join our team as a Housing Property Manager.

Description

• Oversee the day-to-day management of a portfolio of social housing properties, including maintenance, repairs, and compliance works.
• Manage surveyors to conduct regular property inspections to assess condition, identify maintenance needs, and ensure compliance with health and safety regulations.
• Respond promptly to tenant inquiries, concerns, and maintenance requests, providing effective communication and resolution of issues.
• Coordinate with contractors and service providers to schedule and oversee maintenance and repair works, ensuring timely completion and quality standards.
• Prepare regular reports on property performance, maintenance activities, and tenant satisfaction levels, highlighting areas for improvement and best practices.
• Ensure safety and high performance of contractors carrying out planned, responsive and compliance upgrades.

Profile

• Previous experience in property management, preferably within the social housing sector.
• Knowledge of relevant housing legislation, regulations, and best practices.
• Strong communication, interpersonal, and customer service skills.
• Excellent organisational and time management abilities, with the capacity to prioritise tasks and manage competing demands effectively.
• Ability to work independently and collaboratively as part of a team.
• Proficiency in Microsoft Office Suite and property management software.

Job Offer

• Competitive salary based on experience.
• Agile & flexible working.
• Generous holiday allowance and pension scheme.
• Opportunities for training and professional development.
• Supportive and inclusive work environment with opportunities for career advancement.