We are looking for a Housing Resettlement Officer to join a Local Authority to assist with customers, including those with refugee status, who are in need of temporary accommodation. This is a hybrid role (with three days in the office) based in Hertfordshire.
Job responsibilities include, but are not limited to:
- Liasing with landlords of the council’s private sector housing options
- Assisting the Homelessness Prevention team in helping customers
- Assisting with finding individuals accommodation as part of a ‘move on’ plan
- Providing customer service advice to customers regarding repayments, charges and arrears
Candidate requirements:
- Experience of working with customers with a refugee status
- Experience of working with private sector landlords
- Experience of providing accommodation offers and the associated assessments
- An understanding of relevant housing and homelessness legislation
As discussed this role is based in Hertfordshire, so may be of interest to candidates based in Watford, North London, or other surrounding areas. Please get in touch with Emily at CPR if you would be interested in finding more out about this role (emily@cpresourcing.co.uk)