Hr Advisor

KCA Deutag encourage all qualified applicants to apply and will not discriminate on the basis of disability, race, gender identity, religion, and more.

We value all our people and their contributions and recognise the benefits we gain from the diversity that exists amongst our teams.

Who We Are Looking For:

HR Advisor

Work Schedule: Full Time 37.5 hours per week

Location: Aberdeen (50/50 hybrid working)

The HR Advisor is responsible for providing an effective, efficient, and professional service to employees and managers across all business units by phone, email and in face-to-face meetings in relation to the employment lifecycle and people management policies and practices. This role will include assisting in the upskilling of HR Administrators as required within the HR Service Centre.

Responsibilities:

• Dealing with a wide ranged nature of requests to be allocated and cases to be managed
• Provide coaching and support to team of HR Administrators
• Ensure correct allocation of advisory activities via the work allocation system in line with SLA and ensuring that their own caseload is managed, and accurate information is captured for reporting
• Primary point of contact for all HR queries, providing prompt and accurate support to managers and employees
• Sound knowledge of various business units and relevant terms and conditions
• Professional advice, guidance, coaching and support on people management issues, case management issues, HR policies, HR procedures and processes to managers and employees
• Risk assess situations to decide on the most appropriate resolution route and ensure managers are informed about the expected route a case may take
• Handle and resolve customer queries, knowing when to engage expert teams or business partners for more complex issues
• Continual improvement of the advisory service provided, including highlighting any anomalies within the application or interpretation of policies to contribute to policy development
• Employee and Relative Response support as part of the Global Crisis Management Plan (GCMP)
• Uses influencing skills to ensure that the correct action is taken by line managers
• Development and review of HR processes, procedures, and systems; providing first level support to end users in their area of the business (including communication/roll out of any changes) and providing support to Global Process Owners
• Undertake HR system testing, including the development of test scripts as/if required
• Access, share and manage personal information relating to employees and colleagues in line with company and legal requirements regarding data protection and confidentiality
• Conduct data quality checks in accordance with new processes, ensuring templates and paperwork are aligned and checked thoroughly, data governance, controls and manage any non-adherence through refresh training or support
• Lead and drive customer focus within the team to ensure customer expectations are met and ensuring customer feedback is actioned
• Undertake project work to support the business or HR function where advisory input is required, this could include taking on the role of Project Manager or coordination of overall administration activities for the service centre when deemed appropriate
• Provide support, advice, and guidance to Global Entities

Key Skills & Experience:

• Focused on personal development
• Time management and organisational skills including the ability to prioritise tasks, work on multiple tasks and work to tight deadlines
• Knowledge of HR processes, procedures and policies ensuring effective application and continuous improvement
• Working on projects and managing project deliverables etc.
• PC skills (HR systems, Microsoft office)
• Facilitation skills and training delivery
• Knowledge of HR processes, procedures and policies ensuring effective application and continuous improvement
• Working with personal information relating to employees and colleagues in line with company and legal requirements relating to data protection and confidentiality
• Employment law knowledge
• Ability to run and manipulate reports
• Customer focus - for HR customers, business customers and external customers
• Team player
• Flexible and positive attitude to change
• Attention to detail and quality
• Communication skills - oral and written
• Influencing skills and coaching skills to help managers reach the correct decisions and be able to implement properly
• Project management skills
• Self-motivated and ability to work on own initiative owning issues until resolution
• Demonstrates behaviours in line with KCA Deutag behavioural framework and core values

Minimum Qualifications:

• Demonstrated relevant generalist HR work experience
• HR qualification

What we offer:

• Compressed Working Week (full-time employees only)
• Hybrid working
• Bonus - all employees are eligible to participate in a bonus arrangement with % eligibility
• Group Personal Pension Plan
• Group Private Medical Insurance
• Company Sick Pay Scheme
• Annual Leave with an additional holiday on your Birthday (total 33 days annual leave)
• Group Life Insurance
• Group Private Dental Insurance
• Long Term Disability
• Employee Assistance Programme
• Discounted Group Private Medical / Dental Insurance for dependents
• Social Club