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SalaryWhat if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical?
For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK’s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions.
It takes a special sort of person to work at AWE. What if that person was you?
AWE is currently recruiting for an HR Advisor to work within the HR Training Hub to provide efficient and effective HR advisory services. You will be the first point of contact to support the business, working to agreed service levels and delivering a customer centric service.
Location - Reading / Basingstoke Area
Salary: £28,530 - £30,000 (depending on your suitability and level of experience)
As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include:
- Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work)
- Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time
- Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training
- Employee Assistance Programme and Occupational Health Services
- A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution)
- Life Assurance
- Discounts - access to savings on a wide range of everyday spending
- Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family
- A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site
Successful Candidates will be responsible for:
- Delivering efficient and effective HR advice to customers providing first point of contact services through HRIS, telephone, email and walk-ins and dealing with escalated issues
- Leading the maintenance of local teamwork processes and documentation, drive service improvements and ensure stakeholders and customers are up to date with HR working practices
- Building relationships appropriate to area of expertise in order to improve experience for customers
- Ensuring HR related documentation (hard copy and electronic) is appropriately handled, managed and retained in compliance with data privacy regulations, including the archiving process; and ensure all correspondence and documentation produced is accurate, using approved templates
- Ensuring local work instructions are followed to maintain process compliance and quality
Specific subject area training will be provided to successful candidates.
Whilst not to be considered a check list, candidates should be able to demonstrate some of the following:
- CIPD level 3 or equivalent HR Qualification is desirable, or relevant HR experience
- Customer service skills - essential
- Excellent telephone manner
- Attention to detail and accuracy
- Experience of working in a customer services environment delivering transactional tasks and providing first point of contact services
- Experience of process improvement activities
- Experience of working to SLAs and KPIs - desired
- Experience of project working, ideally in an HR context - desired
- Knowledge of Workday, SABA, Oracle or equivalent HRIS technologies - desired
All candidates must be able to apply for and maintain the correct security clearance for this role.
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Please note that you must be a British Citizen to apply for a role with us.
Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
