Hr Assistant

Job Title:HR Assistant

Location: Tunbridge Wells, Peterborough, and Sunderland (Flexible hybrid working: 2 days a week in the office)

Hours: 37.5 per week, Monday-Friday, 9 am-5 pm

Benefits Package:

• Company Funded health care Cash Plan
• SW Pension
• Enhanced: Employer will match contributions up to 5% Or standard: Auto-Enrolment scheme (5% EE, 3% ER)
• 25 days Holiday
• Life Assurance 4x annual salary

General Overview:

As an HR Assistant, you will play a crucial role in managing HR queries, handling the administration aspects of the employee lifecycle, and supporting various HR processes.

Key Responsibilities:

• Manage inbound HR queries through the HR automated ticketing system portal, ensuring SLAs are met and tasks are actioned efficiently and with accuracy.
• Be responsible for all administration factors of the employee lifecycle.
• Work closely with ER and HR Business Partners, ensuring business and employee-related matters are dealt with appropriately.
• Creating and maintaining up-to-date HR files for all employees, in line with internal processes.
• Managing all HR systems required for daily, weekly, and monthly tasks.
• To regularly review and make recommendations for improvements to HR processes.
• To adhere to Company processes with regard to FCA compliance.
• To provide ad hoc administrative support to the HR team, e.g. preparation of outcome letters for formal meetings including disciplinary, grievance and flexible working letters.
• Support with internal and external audits.
• Ad hoc duties as and when required to support the team in meeting business requirements.
• General queries.

Key skills and experience:

• Previous experience in an HR function or a confidential environment is desirable.
• Experienced in a busy and complex administration role.
• Ability to work on own initiative and manage priorities in a busy environment.
• Experience working with HR systems.
• Proficient in Word, Excel, and PowerPoint.