Purpose
- To assist the HR Shared Services Manager in providing a comprehensive HR administration service.
- To act as a first point of contact for all customers to the HR Team.
- To provide an effective HR administration service relating to the employment lifecycle.
- To coordinate HR recruitment systems including DBS.
- To ensure accurate HR records on all employees.
Specific Responsibilities:
Onboarding and Induction
- Handle the onboarding process from start to finish, with completing contracts, and obtaining references.
- Ensure that the HR service undertakes all necessary employment checks including DBS checks and right to work, qualifications and medical checks.
- Coordinate the delivery of the Company induction training programme for new starters and update presentation where applicable.
- Handle the probation process ensuring Managers know when the review meetings need to take place.
Payroll
- Ensure that all payroll instructions are prepared and logged in time for the monthly payroll run, via payroll notifications, and/or Schedule of Changes Spreadsheet, this includes, contractual variations, new starters, leavers, contractual benefits, and employee benefits.
- Provide sickness report that confirms paid and unpaid sickness for the monthly payroll run.
HR Database and Reporting
- Ensure that iTrent accurately reflects current staff conditions and details. This includes inputting starters and leavers, contractual amendments, change of details, annual leave and recording of absences and other leave.
- Provide appropriate reports from iTrent for the purpose of auditing and monitoring employee data.
Advice and Guidance
- Respond to general queries from managers and employees, signposting them to the appropriate policies and procedures.
- Assist in formal meetings, such as employee disciplinaries and grievances undertaking note taking as required.
Leaver Administration
- Ensure resignations are acknowledged in a timely manner, the Line Manager is aware of the process and any outstanding annual leave is calculated in accordance with the employee's terms and conditions.
- Ensure exit interviews are conducted for all employees either face to face or electronically.
Employee Benefits
- Administer, promote, and track usage of the Company's employee benefit schemes.
Other Administrative Duties
- Carry out general administration tasks for HR Department, for example, sorting post, telephone answering, devising standard Human Resources documents and letters and manage the HR inbox.
- Responding to any reference requests for current or ex-employees, liaising with the HR Advisor or HR Business Partner where necessary.
- Ensure that all correspondence and documents created are saved correctly on the HR Drive in a logical and structured fashion, in a timely manner.
- Undertake vehicle insurance and health insurance checks as required.
- Maintain and update the Process notes for all HR administration duties.
- Ensure that all aspects of data protection and confidentiality are maintained at all times.
- Identify any improvements that will allow us to undertake administration in more efficient and timely fashion in the future.
- Any other duties as required.
Criteria
- Excellent verbal, written, and numeracy skills, with the ability to work accurately, with attention to detail.
- Excellent organisational skills including ability to manage time and prioritise effectively.
- Strong IT skills, skilled in using Microsoft Word and Excel packages and experience in working with iTrent.
- Able to work independently and on own initiative as well as part of a team within specified guidelines or processes.
- Excellent interpersonal skills and able to deal with colleagues and customers at all levels.
- Able to work appropriately with confidential and sensitive information.