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Location
About the job
Job summary
At the Driver and Vehicle Licensing Agency (DVLA), we encourage applications from everyone, particularly groups currently underrepresented in our workforce. We pride ourselves on the positive impact diversity has and promote inclusivity and equality of opportunity for all. Our recruitment process is anonymised, which means that your name, date of birth and other personal details will not be seen by the sift panel.
Are you an experienced HR Professional who enjoys working in a fast-paced, busy environment?
Do you enjoy building strong, influential and lasting relationships with a broad range of stakeholders?
Are you able to extract information to provide evidence that supports the agency’s strategies?
If so, we’d love to hear from you!
Job description
We are looking for a positive, professional HR Business Consultant to join our HR team here at DVLA. You will be the face of HR out in the business, providing HR business consultancy support and advice. You will act as a critical friend, coaching and appropriately challenging the business, advising on people related issues. You will support managers with people related issues and queries, as well as upskilling people to develop leadership capabilities.
You will analyse data, using it to identify people issues within the business identify suitable solutions.
This is an exciting, fast-paced and varied role in which no two days will be the same.
Responsibilities
Your responsibilities will include but will not be limited to:
- Develop strong and influential relationships with a broad range of stakeholders, to identify local business issues relating to all HR disciplines, which require a HR solution. Support the senior Business Consultant in the implementation of those solutions.
- Drive continuous improvement and act as a change agent, seeking best practice from outside and within the Agency when supporting HR related change within the business area.
- Coach managers to be able to deal with people issues such as managing performance, staff engagement, conduct etc.
- Analyse HR management information to inform business intelligence and implement actions to continuously improve the business.
For further information about the role please see the attached role profile.
Additional Information
Applications will be accepted from full time/part time applicants. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’.
This role will be based in Swansea, and we will be operating a hybrid working model that allows you to work between home and on-site giving you greater flexibility about where and when you work, subject to business needs and this also allows for ongoing support, development, and collaboration with colleagues.
Therefore, the expectation is that you will spend a minimum of 60% of your working time based at your principal workplace (DVLA). We would encourage you to discuss the working arrangements for this role with us during the recruitment process.
Person specification
We are looking for a confident, articulate and resilient HR professional who can effectively balance drive and sensitivity. You will be comfortable offering appropriate challenge and suggesting alternative ideas.
You are a curious person and can analyse data and management information (MI) to identify people-related issues. You will utilise and present this information to the business as evidence to underpin your advice and guidance.
You will have excellent communication skills, with the ability to influence and engage your key stakeholders, building robust relationships based on trust and capability, enabling you to identify suitable solutions to issues that arise.
You are a good team player with a collaborative style, and can bring others together with the resilience and determination to achieve goals and drive continuous improvement. You will be able to articulate the benefits of change and encourage others to recognise these. You will support business managers and provide coaching on people matters whilst role modelling HR values.
For this role you will need to be CIPD qualified at level 5, or willing to work towards this once in post.
We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have a number of staff network groups run by staff to support their colleagues.
Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months.
Qualifications
Behaviours
We'll assess you against these behaviours during the selection process:
- Working Together
- Delivering at Pace
- Communicating and Influencing
- Changing and Improving
Benefits
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits.
- Best in class learning and development tailored to your role
- An environment with flexible working options where we encourage a great work-life balance
- Generous average employer contribution of 27%, depending on rate of salary and chosen pension scheme
- 25 days holiday, increasing by one day each year up to 30 days pro rata
- Access to the staff discount portal
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff
There are many more opportunities and great benefits of working at DVLA, visit our Careers website for further information.
Things you need to know
Selection process details
How to apply
For this role you will need to submit a CV and personal statement of up to 1000 words.
For your CV and personal statement, please provide detailed evidence of your experience of the following essential criteria:
- Experience of working in a HR environment / advising on HR policies and procedures.
- Using data / HR management information to make informed decisions resulting in operational business improvements.
- Developing strong and influential relationships with a broad range of stakeholders to identify business issues that require a HR solution.
- Coaching leaders to deal with people issues.
Click here for further guidance on writing a CV and personal statement.
The sift is due to take place on 2nd April 2024.
Interviews will be held week commencing 15th April 2024.
This interview will be conducted on site at one of our designated offices, details of which will be provided to you should you be selected for interview.
We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.
If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done.
The selection process will be designed specifically for the role. As a result, your assessment will include:
- An interview
The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
For further information on Success Profiles visit our Careers website.
Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.
If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Document Accessibility
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.
Pre-employment Checking
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here
