HR Hub Advisor

Do you love that no two days are the same? That's one of the many reasons we love working in HR at Severn Trent... Still need more?

We love to help people with their own career path, we love to support our senior leadership teams to deliver our people strategy and we really love supporting nearly 7000 individuals in delivering one of life's essentials to 8 million customers daily.

People are at the heart of what makes this company great and we're passionate about helping people be the best they can be and making Severn Trent a truly awesome place to work.

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

We’re looking for a HR Hub Advisor to help deliver quality first line advice and to work with both our colleagues and customers to resolve queries within our agreed SLA timescales -The role will be based at our head office in Coventry.

As our new HR Hub Advisor, you’ll be passionate about providing a positive customer experience by delivering proven, personalised advice and guidance on all employee relation matters. Putting your HR experience to practice, you’ll also support the employee lifecycle processes and advise managers on policies and procedures.

Problem solving, thinking outside of the box, attention to detail and strong organisation skills will also be some of the many skills you love using daily, as you support with HR and Payroll administration.

Sound like you? Then read on.

Some of your other key accountabilities will include:

• Influencing managers on all Employee Relation matters to ensure that the best outcome is reached in line with legislation
• Decide on which Employee Relation cases are raised to the Casework team, along with full diagnostics of each case
• Coach and mentor line managers in probation, performance review and absence reviews to help drive capability
• Carrying out action workflow requests, including leavers, flexible working requests, maternity leave, etc in a timely, accurate manner
• Accountable for the administration of Payroll activities including the resolution of complex pay calculations
• Analysis of weekly and monthly payroll reporting ensuring pay accuracy is maintained
• Responsible for the Administration of Change programmes including business restructures, TUPE’s, changes to T&Cs, etc.
• Advise on Reward & Benefits

WHAT YOU’LL BRING TO THE ROLE

You’ll join our team with experience in a similar, HR position with a genuine passion for growing and developing professionally.

We’re looking for someone who can use their initiative and creativity to achieve the best outcome for our colleagues. You’ll focus on driving the performance of our organisation through developing the skills and capability of our managers, so possessing excellent verbal and written communication skills is key.

The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care.

Is that you?

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £1,500 per annum based on company performance)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our ‘Academy’
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two volunteering days per year

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If you’re not too sure about what you need to do, or have a question about the role before applying, please get in touch with our amazing team of recruiters at recruitment@severntrent.co.uk.

And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.