Ict Business Services Assistant

Job Title:ICT Business Services Assistant

Location: Bridgend, South Wales

Salary: £24,921 - £29,874

Job type: Full Time, Permanently

South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join!

The role:

We are seeking a detail-oriented, organised and motivated ICT Business Services Assistant.

As an ICT Business Services Assistant, you will play a vital role in supporting our organisations ICT procurement, finance and asset management activities. You will assist in the procurement process of ICT equipment and services, including sourcing suppliers, obtaining quotes, evaluating bids and negotiating contracts.

You will work with internal stakeholders to understand their ICT procurement needs and provide recommendations on suitable products and services. You will assist in the Stores service for ICT, including stock management and distribution and assist line managers with on-going issues such as Budgets, Invoicing, Asset Management, Projects and ICT connected support issues.

Responsibilities:

• Maintain accurate records of purchase orders, invoices and good received and undertake asset reconciliation
• Issue purchase orders to suppliers, agencies, and manufacturers
• Ensure that orders received are accurate and fit for purpose
• Handle and distribute goods throughout the purchasing process
• Research and stay updated on the latest technology trends and advancements to ensure efficient and cost-effective procurement
• Coordinate with vendors for equipment delivery, installation, and warranty support
• Ensure compliance with company policies and procedures, as well as legal and regulatory requirements pertaining to procurement and business support activities
• Assist in tracking ICT inventory and manage stock levels to ensure availability for end users
• Assist in budget planning and forecasting for ICT procurement

Requirements:

• Must have a good standard of education to at least GCSE A-C Level, including Maths and English, or be able to demonstrate equivalent skills and abilities
• Experience working as a purchasing assistant in the IT industry is preferred
• Good understanding of popular products in the IT industry
• Strong organisational and time management skills with the ability to handle multiple tasks simultaneously
• Attention to detail and accuracy in maintaining records and documentation
• Strong knowledge of industry market trends and conditions
• Excellent interpersonal, written communication, and social skills
• Positive and professional demeanour
• Flexible to travel to meet with suppliers, Customers and manufacturers as required

Benefits Include:

• Training and professional development opportunities
• Local Government Pension Scheme
• 24 days Annual Leave increasing to 29 years after 5 years employment
• Flexible working dependant of duties
• Free on-site parking
• On site fitness centre and canteen
• Collaborative and supportive work environment
• Cycle to work scheme
• Wellness programmes
• SWP Diolch Vectis & Blue light Discount Card
• Opportunity to make a meaningful contribution to public safety and community well-being

Diversity, Equality & Inclusion:

• As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide
• South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves

Info:

We are accepting CVs for this vacancy. Applicants are asked to click the 'Apply' link below and progress through the online form before uploading their CV and a personal statement. Applicants are expected to ensure that their CV and personal statement evidence how they meet the essential criteria under Qualifications, Skills and Knowledge in the Role Profile.

Application Closing: 5th February 3PM

Shortlist announcement: w/c 12th February 2024

In person assessment and interview: w/c 19th February 2024

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of: IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, Information Technology, IT, 1st Line, 2nd Line, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services, Customer Support, IT, Customer Services, Remote Support, Engineer may also be considered for this role.