Position Name: Implementation Engineer
Experience: 6-10 Years
Role:
This position reports into the Associate Director and would be responsible for deployment of products and services at client site remotely/onsite as per the published standards and methodologies.
Key Responsibilities:
- Execute Product installation, integration, testing, UAT and launch support for platform and solutions.
- Follow the standard deployment methodologies and practices.
- Perform the deployment as per the published methodology.
- Travel onsite for installation and commissioning.
- Hands on Scripting/testing/tracing/troubleshooting and documentation.
- Accurate reporting and escalation of issues.
- Daily status reports to manager.
- Escalate issues that are blocking/long pending to manager.
- Adherence to the planned activities.
- Provide product and other technical feedback to Field Support and manager for improvements.
- Work towards completing the project as per the timelines.
- Project documentation, implementation guides etc.
- Participate in the pre-RFA system audit and make the necessary corrections.
- Participate in the post-implementation audit and make the necessary corrections.
- Work with Field Support to do the support transition of the completed projects
- Deliver quality deployments within agreed upon timelines.
- Readiness to travel on short notice.
Required Skill Set:
- Installation and System integration experience. Experience in integration of VAS in telecom operator environment.
- Solaris/Linux/Shell Scripting -Knowledge of Unix and Shell Scripting. Perl Scripting knowledge preferred.
- Database - Oracle/MySQL - Basic understanding of database is a must. Good knowledge on SQL.
- Domain Knowledge - GSM, SS7/SIGTRAN/Diameter. Conversant with Call flows and routing VAS/Core Network integration and Testing call flows.
- Protocol knowledge (any or all): MAP/CAMEL/INAP/GPRS/Diameter.
- Knowledge of IP Networking will be preferred.
- Communication skills - Candidate should have good grasp of English language and should be fluent in his/her communication.