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SalaryAbout us
At Hillingdon we’re proud of our commitment of ‘Putting our residents first’, ensuring they’re at the heart of everything we do! We want to attract talented individuals like yourself who share our aspirations for the borough and can support us to deliver exceptional services for Hillingdon.
With an ambitious strategy we pride ourselves on delivering services that improve the lives of all our residents, businesses, and partners. Embarking on a journey of continuous improvement, we’ve set an agenda to ensure the provision of; safer communities, a thriving local economy, a greener more sustainable environment, whilst increasing our digital capabilities.
Working at London’s second largest borough can be tough, particularly with government reforms, budget restrictions, and political attention – but it’s enough to keep us busy and ensures no two days are the same!
What does a Imported Food Administrative Officer do at Hillingdon?
Are you passionate about ensuring the safety and quality of Imported Food? Do you thrive in a dynamic environment where attention to detail is key? If so, we want YOU to be a part of our dedicated Imported Food Team at the London Borough of Hillingdon!
As an Imported Food Administrative Officer, you will play a crucial role in supporting our team of Environmental Health Officers, Food Safety Officers, Technical Officers, and Official Veterinarians at Heathrow Airport's Border Control Post. Your responsibilities will include:
- Providing essential technical and core administrative support to our Imported Food Team.
- Assisting in delivering an effective and efficient service to uphold food safety standards for the community.
- Collaborating with various stakeholders to ensure smooth processing of consignment details, payments, and invoicing information.
- Offering top-notch customer service to our valued service users, ensuring their needs are met with professionalism and care.
About you
Whilst you complete your training period you will work 36 hours each week Monday – Friday. Once training is completed you will move onto one of the shifts and receive the associated shift allowance (14%).
There are 2 shift teams and they work the following shift pattern over a 2 week period: Week 1:
Monday and Tuesday = 08:00 –19:00 (10.5 hours with 30 minute break)
Wednesday, Thursday and Friday = OFF
Saturday = 08:00 – 18:30 (10hours)
Sunday = 08:00 – 18:00 (9.5hours)
Week 2:
Monday and Tuesday = OFF
Wednesday, Thursday and Friday = 08:00 – 19:00 (10.5 hours)
Saturday and Sunday = OFF
What we offer
We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.
Here’s a comprehensive overview of the fantastic benefits we provide:
Work Life Balance
- Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
- 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
- Generous Holiday Entitlement – You will receive a minimum of 26 days annual leave each year, in addition to bank holidays. This entitlement increases to a maximum 37 days after 10 years of service.
Health & Wellbeing
- Hillingdon Sport Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
- Cycle Purchase Scheme – Promote eco-friendly commuting with our cycle purchase scheme.
- Discount on Golf Fees – Enjoy up to 30% discounts on green fees at council owned golf courses.
- Financial Benefits – Secure your future with access to the Local Government Pension Scheme and membership to the Credit Union
- Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
- Eye Care – We contribute towards eye tests and lenses for Display Screen Equipment
- Mental Health Support – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues.
- Support and Counselling Services – Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
Commute with Ease
- Travel Support – Make your daily commute easier with our season ticket loans and free car parking. We also provide bicycle parking, lockers, and showers at the Civic Centre.
Equity, Diversity and Equality Statement
At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. We value the unique perspectives and experiences of all individuals, and we believe that our workforce should reflect the diversity of the communities we serve.
We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities. We recognise the value of a diverse workforce and encourage applications from candidates from underrepresented groups.
Join us in building a workplace where diversity is not only embraced but also celebrated, and where every individual has the opportunity to thrive and contribute meaningfully to our organisation's success.
Additional Information
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances.
Due to an expected high volume of applications, we could close this role early, we therefore recommend you apply as soon as possible to avoid disappointment.
