Address
Form of work
SalaryImport/Export Logistics Support
Burton-on-Trent
£27,000 - £31,000 DOE
Our client is looking for an experienced administrator with ideally import / export knowledge to join an established team. This role is initially a 6 month FTC with the potential to become a permanent position for the right candidate.
The role
• Develop and build relationships to ensure a high level of customer service is provided to clients.
• Manage the Middle Eastern Exports from UK factory, checking instructions from HQ.
• Take requests and queries from the customs flow inbound and outbound and resolve them effectively and
efficiently within agreed response times.
• Ensure stock transfers between WHs arrive when planned and needed.
• Support the commercial result with late night month end invoicing.
• Manage the inbound deliveries into the local warehouse in the Slot Management tool (SMT), liaising with
suppliers and the 3PL provider to insure smooth changeovers.
• Liaise with 3rd parties, hauliers, HQ, warehouse operators.
• Cover for Export colleagues for the Far Eastern markets when needed.
• Raise purchase orders for certain suppliers.
• Take ownership of the reverse logistics procedures managing collections/refusals/delivery discrepancies and
investigating with the relevant parties to ensure stock reconciliation and closing off the process by issuing
relevant documents to the end customer.
• POD management with all 3PL’s
• Overseeing the implementation of the EPOD.
What we’re looking for
• A bachelor’s degree in Economics, Logistics or Engineering.
• Previous experience in freight forwarding / logistics would be advantageous.
• SAP G20 skills would be advantageous.
• Good verbal and written communication, to provide a professional image to customers and suppliers.
• Comfortable in an international environment.
• IT literate with excellent excel skills.
• The capacity to work in a high-pressure environment whilst remaining calm when under pressure.
• The ability to instruct a global network of agents, suppliers, shipping lines, hauliers.
• The skill to prioritise a large number of tasks to ensure accuracy, and deliver results with great attention to
detail and a high sense of urgency.
• A positive attitude and good problem-solving skills and to apply lessons learned.
• The drive to succeed and want to make a contribution to the business.
