Inbound Freight Admin

Purpose of the role:

To provide direct administrative support to the Supply Chain Coordinator. The primary responsibility will be to assist in managing the delivery schedule, with a key focus on monitoring the department’s critical path and liaising with freight forwarder, suppliers and Head Office departments.

Responsibilities:

Supply Chain Tracking

• Daily interaction and management of freight forwarder ensuring continued focus on priorities

• Assist in maintaining the delivery schedule – Head Office deadlines and delivery dates

• Ensure that AX is correct and up to date with the 3rd party logistics tracking system (shipment and DC dates)

• Monitor the weekly Supply Chain Report (critical path) and communicate any potential risks/delays

Shipment Bookings

• Ensure the smooth movement of stock from the Far East and Europe over to the UK warehouse

• Chase suppliers for bookings

• Work with freight forwarder to address booking queries

• Liaise with Technical, Merchandising & Product teams to ensure timely approval of shipment bookings: variance requests, date queries, shipment samples review

• Check delivery paperwork and ensure suppliers provide bills of lading in a timely manner to avoid demurrage charges

• Liaise with Landed suppliers to ensure timely booking of deliveries into the warehouse

Delivery

• Liaise with 3rd party Warehouse Manager to plan weekly intake, manage changes and work through peaks

• Maintain Crew schedules to ensure key dates are not missed. Flag up issues well in advance where we have potential late delivery/payment issues and involve relevant parties as early as possible

• Research and document slipped deliveries and inform Head office departments

• Check delivery paperwork, investigate and report on discrepancies

• Understand Customs requirements for import and duty payment

General

• Work very closely with senior management to ensure excellent logistical performance

• Support Logistics team when required, covering holidays

• Be influential in updating procedures within the team and suppliers

• Support with loading and unloading vehicles from the HO warehouse when necessary

Skills and Experience:

Essential:

• Strong levels of communication and interpersonal skills

• Good Microsoft Excel skills

• Excellent organisational skills

• Capable of working to tight deadlines

• Ability to prioritise and work well under pressure

• Dedicated and responsible approach to job role

• Ability to work both independently and within a small team

• Previous experience of working within a similar administrative role

• High degree of accuracy and attention to detail

Desirable:

• Experience within import/logistics

• Strong understanding of retail environment

• An understanding of the principles of freight forwarding and critical path