Address
SalaryJob Details
Information Communication Technician Level 3 Apprenticeship
Team: Bloomberg Technical Support
Qualification:Information Communications Technician Level 3
Programme Duration: 15 months
Start Date: September 2024
The Apprenticeship Program:
The Apprenticeship Programme at Bloomberg is an exciting opportunity to enter the company in a full-time role, take on real responsibility, and discover new skills from day one. Our apprentices make meaningful contributions to our company, while also learning across the industry. Targeted at school leavers, young professionals, military veterans, and those seeking a career change, our program is designed to bridge the gap between the British education system and the ever-changing job market.
The Bloomberg Technical Support Role:
Our Team: Bloomberg’s Technical Support specialists are the very best in global front line support. You will provide both new and existing Bloomberg clients with platinum technical service. You'll offer sophisticated technical skills to resolve issues and work closely with a range of partners to deliver access to the Bloomberg infrastructure while meeting our clients’ connectivity needs. You will be responsible for communicating with key accounts while collaborating closely with market data and technology personnel as well as telecommunication providers, service vendors, and a variety of internal partners to ensure the highest quality of service to our customers. If you wish to be involved in an exciting, fast-paced opportunity that allows you to fully utilize your communication, technical, and troubleshooting skills while gaining insight into the global financial markets - then this may be the opportunity for you.
Eligibility criteria:
- 5 GCSEs (or equivalent) at grades 4 - 9 in any subject (Should include Maths & English)
- Learners must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject
- Possess the right to work in the UK
- Have lived in the UK continuously for the past 3 years
What we would like to see:
- Strong customer service skills including telephone etiquette and a professional demeanour
- Excellent verbal and written communication skills in English (additionally, fluency in Spanish, French, Portuguese, Italian, German would be a plus!)
- A real passion and proven experience of supporting technology across a multitude of platforms
- A solid grasp of PC hardware, operating systems and software suites (Windows & Mac OS, Office Suite)
- Careful attention to detail, with an aptitude for working quickly and accurately
- Multi-tasking and problem-solving skills as well as an ability to work independently and as part of a larger global team
About Bloomberg
Bloomberg delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive, and collaborative — and in providing a work environment that encourages our employees to be their best.
How to apply
To apply for this role and to find out more, please click on the apply button.
Please note that applications may close before the application deadline, so apply early to avoid disappointment.
