Information Governance Officer

We're a local housing association that's passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don't stop there. We offer a wide range of support and services to help our customers and their communities to thrive. We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives.

What you'll be doing

We are looking for an Information Governance Officer to uphold the integrity and security of CHP's information within the data protection and Information Governance team by ensuring compliance with the General Data Protection Regulation and the Data Protection Act 2018. Acting as the primary point of contact for individual information rights and Access to Information requests, advocate for privacy by design and Information Governance best practices. Contribute to the development and maintenance of a robust governance culture within CHP.

• Serve as the primary contact for data protection and Information Governance matters, offering expert guidance on individual information rights requests and Access to Information requests. Ensure compliance with statutory obligations, produce clear responses, and enhance processes.
• Assist individuals in clarifying and refining their information requests, working collaboratively across departments to gather necessary information and understand request scope.
• Deliver data protection and Information Governance training, collaborating on development and delivery.
• Support the reporting and analysis of data incidents, contributing to investigations and advising on risk reduction strategies.
• Stay abreast of Information Governance and data protection legislation, case law, and guidance.

Requirements

What we're looking for

• Previous experience in data protection and/or Information Governance, including complaint handling and delivering quality service.
• Thorough understanding of the General Data Protection Regulation.
• Proficiency in identifying, comprehending, and articulating principles of data protection and Information Governance legislation.
• Exceptional communication skills, both written and verbal, capable of influencing positive changes.
• Consistent collaboration across the organisation, supporting colleagues and upholding high standards.

Committed to equality of opportunity, we welcome applications from all sections of the community. Applications for job share and part-time working will be considered on a business needs basis.

Wellbeing is a priority for us, and we aim to help our employees achieve a successful work/life balance and have adopted an agile working style. We host a range of learning activities to develop our people, support their career aspirations and professional qualifications. We encourage employee participation on all levels and we're always open to new ideas or ways of working.

Benefits

• The salary for this post will be GBP35,000 Per Annum
• Learning and development opportunities
• Healthcare cash plan
• Robust employee reward and recognition programme
• Free and confidential Employee Assistance Programme
• CHParticipate volunteering programme
• Competitive pension scheme
• 25 days annual leave per annum, plus bank holidays and 3 extra days between Christmas and New Year.
• 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP.

We value our people and listen to feedback to ensure we are a great place to work and are able to attract and develop the careers of the best talent in the market.