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A vacancy has arisen within the Business Support and Information Team in Business Resources, Adult Social Care and Public Health directorate.
We are looking for an Information Support Officer to lead on requests for information received under the Freedom of Information Act 2000 (FOI) and Data Protection Act 2018 (DPA) and UK General Data Protection Regulation (UK GDPR) and associated legislation and enquiries from Members of Parliament (MPs) and elected Council Members. This role leads on requests received within the Adult Social Care and Public Health directorate across Richmond and Wandsworth boroughs.
The successful candidate will be required to work closely with the senior management teams, managers and staff to assist in directorate compliance in these areas - so strong communication and interpersonal skills will be key.
In this role you will be:
- Acting as a first point of contact for all FOI Requests, Subject Access Requests, MP and Council Member enquiries for both boroughs.
- Liaising with the police and other agencies in response to requests to view records.
- Logging, forwarding, processing, tracking and issuing responses to the above.
- Identifying and implementing improvements to processes in these areas.
- Developing and producing regular performance reports.
You will be part of a small and supportive team working together to address the challenges in this fast paced, varied and exciting environment. This is a demanding role and you will need excellent knowledge of IT systems including Outlook, SharePoint and Excel, as well as an eye for detail being flexible and able to manage competing deadlines.
For an informal discussion please contact Monique Walcott, Business Support Manager (Information), mwalcott@richmondandwandsworth.gov.uk; 0208 871 6732.
At Richmond and Wandsworth Councils, we care more about how you work and what you achieve, rather than where you work on any given day. The difference you can make to our local communities is what really matters most to us, service delivery must always come first. We have carefully considered agile ways of working to provide the best experience for residents, stakeholders and our staff. Our agile working strategy actively supports and encourages a dynamic work environment and daily working experience. Agile working helps put the needs of our staff at the centre of everything we do, so if specific flexible working arrangements helps you with this, feel free to let us know.
Your wellbeing and the flexible way in which you can work is and will remain a key priority for Richmond and Wandsworth Councils. We want you to thrive and feel empowered in your work!
We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working. Please just let us know in your application or at any stage throughout the process (and beyond) if there is an option you would like to explore. We also offer a generous holiday allowance of 40 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.
In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.
Indicative Recruitment Timeline:
Closing Date: Sunday 4th February 2024
Shortlisting Date: W/C Monday 5th February 2024
Interview Date: TBC
Useful Information:
The application process for this campaign will be anonymised.
The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.
Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.
We are proud to be a Disability Confident employer. This campaign is anonymised.
Important Information:
Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.
Richmond and Wandsworth Councils
