Infrastructure Manager

A leading provider of learning platforms is looking for an Infrastructure Manager to manage their technical team. In this role, you will be responsible for ensuring all customer platforms run smoothly and updates are managed to a high standard. You’ll be responsible for infrastructure capacity, forward planning, and design.

Responsibilities

• Oversee the technical services budget, collaborating with appropriate subject matter experts.
• Actively participate in proposal writing and meetings to secure new business opportunities.
• Provide technical support to the sales team as needed.
• Coordinate with other managers to ensure timely and successful platform upgrades following new releases.
• Research and implement new technologies and trends to enhance services.
• Manage relationships with the data center provider and outsourced development partners.
• Lead and manage a small technical team, conducting regular performance reviews.
• Oversee the successful implementation of new client projects.
• Ensure support requests are handled to a high standard.
• Work with the data center provider to ensure the business's specialist infrastructure is secure, resilient, and high-performing

Skills

• Customer focused with the ability to manage customer expectations
• Strong organisational skills and attention to detail
• Confident collaborating with both internal and external stakeholders
• The ability to work proactively remotely based

Education

• Educated to a degree level is desirable

Qualifications

• Certifications in relevant areas are desirable

Experience

• Previous experience as a Technical Line Manager or similar
• Experience with ‘open source’ tech stack
• Knowledge of web related technologies, e.g. JavaScript, CSS, PHP
• Well versed in Ubuntu, MySQL and Docker
• Experience with Microsoft server, and networking technologies desirable.

Blue Eskimo is the leading provider of specialist recruitment for the Learning and Development, e-learning and Training sectors. We provide interim, fixed term contract and permanent roles for multiple disciplines. These include Learning and Development Managers, e-learning Business Development Managers, E-learning Instructional Designers, Elearning Project Managers, Learning Technology Managers, Training Operations Managers, Training and e-learning Consultants, IT Trainers & Soft Skills Trainers.