Infrastructure Specialist (Co. Cork Roi)

Infrastructure SpecialistCapita is looking for an Infrastructure Specialist

A new position within Capita TSS Infrastructure Hosting team has opened for an Infrastructure engineer. This is a 3rd line role responsible for maintaining and supporting our Hosting platforms as well as multiple clients.

Good Experience of virtualisation technologies, Microsoft operating systems, Active Directory and Infrastructure Hardware is required.

Requirements

• Strong infrastructure support experience
• Experience/Knowledge of Virtualisation Technologies (VMware, Hyper-V), Microsoft Operating Systems.
• Experience/Knowledge of on-prem Exchange 2013/2016
• Azure / AWS
• Good operational understanding of Active Directory
• Understanding of enterprise level storage and backup systems.
• Good communication skills
• Problem-solving aptitude Responsibilities
• Support of Windows Server and associated virtualised platforms
• including hosted, distributed and cloud infrastructure (OS).
• Escalation point for 1st and 2nd line support.
• Maintenance and optimisation of Hosting platforms.
• Resolving logged incidents in line with SLA's.
• Independent ability to research technical problems and solutions.
• Preferred Qualifications/Experience
• VMWare - VCTA/VCP
• Microsoft - MCP/MCSA/MCSE/MCITP
• Azure - Fundamentals (AZ-900) Administrator (AZ-104)
• AWS Qualification
• Storage technologies
• Backup technologies

This is a 3rd line role responsible for maintaining and supporting our Hosting platforms as well as multiple clients. Good Experience of virtualisation technologies, Microsoft operating systems, Active Directory and Infrastructure Hardware is required.

What you'll be doing:

• Support of Windows Server and associated virtualised platforms including hosted, distributed and cloud infrastructure (OS).
• Escalation point for 1st and 2nd line support.
• Resolving logged incidents in line with SLA's.
• Independent ability to research technical problems and solutions.

What we're looking for:

• Strong infrastructure support experience
• Experience/Knowledge of Virtualisation Technologies (VMware, Hyper-V), Microsoft Operating Systems.
• Azure
• AWS
• Good operational understanding of Active Directory
• Understanding of enterprise level storage and backup systems.
• Good communication skills
• Problem-solving aptitude

Preferred Qualifications/Experience

• VMWare - VCTA/VCP
• Microsoft - MCP/MCSA/MCSE/MCITP
• Azure - Fundamentals (AZ-900) Administrator (AZ-104)
• Storage technologies
• Backup technologies

About Capita Technology and Software Solutions

Capita Technology and Software Solutions (TSS) is a 5000 people strong global shared service, responsible for delivering innovation and digital transformation for Capita's colleagues, businesses and clients.

We design, build and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services - from working collaboratively with Capita's businesses to shape the right technology and software solutions to take to market, to ensuring colleagues have access to resilient, predictable IT services and support, that enables them to work effectively and securely.

TSS is right at the heart of Capita, as we work to create a technology-led organisation. You'll be part of a Capita-wide network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines, sectors and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What's in it for you?

• 23 days' holiday (rising to 27 ) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. During the application process, you'll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Proud member of the Disability Confident employer scheme