Innovation And Technology Officer

Are you self-motivated, with a willingness to learn, innovate and implement change ? Are you looking for an exciting new opportunity working with senior colleagues and subject matter experts? If so, we'd love to hear from you!

About the Team

The Correspondence and Information Rights Team (CIRT) consists of:

• The Information Rights Unit (IRU) who deal with requests for recorded information.
• The Correspondence and Enquiries Unit (CEU), who handle correspondence from the public and Members of Parliament (MPs).
• The CIRT Technology Team who lead on our change and improvement plans, run our case management system and provide day to day MI reporting in relation to FOI’s and correspondence received within the Treasury. 
• The Data Protection team who advise on data protection across HMT

This role sits in the CIRT Technology Team.

We’re a friendly team based across London, Norwich and Darlington, and we encourage people from different ages, experiences, and backgrounds.

About the Job

The role is split into three main categories, 40% of your time will be spent doing core tasks like retraining and managing the robotic processing automation, creating, and updating power-bi reports and managing the support mailbox for our case management system. 30% of your time will be spent managing the existing technology we have, ensuring it is working, testing new developments, and keeping the systems running. The further 30% of your time will be invested looking into where we can deploy further technologies and utilise the Microsoft suite of products (lists/ power bi/ power automate etc). Although a technical knowledge is not required, it is preferred you have an interest in exploring new technologies and an openness to become an expert on the Microsoft suite of products.

In this role, you will:

• Retrain and manage Robotic Processing Automation service.
• Provide management information (MI) through power bi and pre-existing localised reporting to CIRT and the wider department.
• Drive improvement work to the case management system, ensuring it is utilised in the most effective way, spotting opportunities for improvement and helping to drive change forwards, including supporting colleagues on using eCase.
• Respond to complex queries and ad-hoc tasks on behalf of the Technology team.
• Utilise the Microsoft Suite of products to release efficiencies and increase use of technology across CIRT.

About You

This role will require you to build excellent working relationships with internal and external stakeholders. You’ll need to work at pace to deliver the variety of responsibilities associated with this role. The new post holder will be comfortable working in a dynamic way within a small collaborative team, excited by change and exploring the art of the possible.

Some of the Benefits our people love!

• 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King’s birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month
• Flexible working patterns (part-time, job-share, condensed hours)
• Generous parental and adoption leave packages
• Access to a generous Defined Benefit pension scheme with employer contributions of 27%
• Access to a cycle-to-work salary sacrifice scheme and season ticket advances
• A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity

For more information about the role and how to apply, please follow the apply link.

If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at hrrecruitment@hmtreasury.gov.uk