Inside Sales Rep

The Internal Sales Representative will join the Europe Sales Team and report to the Business Development Director. Their primary function is to support the business development supporting assisting sales team members to achieve collective revenue targets.
The role covers a range of essential duties across the sales function, and will close collaboration with other departments, including Bids & Proposals, Order Desk, Pre-Sales Engineering, Customer Support and Product Marketing.
The Internal Sales Representative will also interact with customers and partners, to support the business in the territory.
Main Tasks and Duties

• Assist all sales activities listed below, across the assigned territory, helping the Business Development Director in achieving the order and profit targets:
• Facilitate pipeline management, working with the sales director to maintain the data integrity of CRM/ERP and forecasting.
• Engage actively with clients, customer, partners as well as internal stakeholders to solve problems and get things done.
• Support customers and partners across the region, ensuring they receive an exceptional level of service.
• Assist channel partners, enabling them to obtain all the pricing and technical information they need.
• Manage general queries raised from customers and partners.
• When necessary, travel and visit current and potential customers.
• Provide regular feedback to the Business Development Director, and the sales team on partner status.
• Help identify opportunities for additional support.
• Be the inside go-to person for the region, with whom customers and partners can communicate with.

You will on occasion be asked to support other activities within the wider sales team within your capabilities to support the company’s objectives
Experience and Skills

• Minimum 3 years’ experience in Sales support or Sales administration.
• Proven understanding of sales, operations and marketing departments within an organisation.
• Demonstrated ability to communicate effectively with both external and internal customers.
• Good level of IT skills and experience, including Excel based tools, CRM and standard Office software.
• Ability to learn new programs and applications as required.
• Ability to understand and forecast customers' needs together with the sales team.
• Problem Solving, using initiative and experience to find solutions
• Analytical, able to present a range of solutions and evaluates alternatives.
• Communication, keeping the team updated and informed across a range of subjects.
• Aware of other internal stakeholders needs and sharing relevant information.
• Forward thinking, anticipating potential issues and assessing risks to address them.
• Resilient and able to manage times of pressure.
• Adaptable, receptive to new ideas, eager to self-develop and pursuing learning and career development opportunities.
• Self-directed and motivated, committed to the success of the team.

Call Julie!