Insurance Broker - Commercial

Client Handler - Commercial
Full time Permanent role
Competitive salary plus amazing benefits
Based near Kingston upon Thames

On a day-to-day basis, you will have responsibility for administering policies, liaising with Insurers and clients to find the best solutions, provide support to the wider team, including Client Executives and Managers and acting as a reliable and informed point of contact for clients

Key Responsibilities

• Provide a positive client experience through careful and tailored communication
• Manage renewals with accuracy and confidence
• Confidently deal with Renewals and placing policies
• Generate new business and identify cross-selling and upselling opportunities
• Handle Mid-Term Adjustments
• Provide support to other members of the team by way of maintaining records, obtaining e-Traded quotes and renewal terms, assisting with matters arising from reporting as and when required.

Person Specification

• A keen interest in the world of Commercial Insurance
• Organisation, accuracy and attention to detail
• Passion, energy and a strong customer service ethos
• Effective, confident & considerate communication and an ability to adapt your communication style accordingly
• Intuitive thinking and strong decision-making skills
• The ability to pick up terminology/jargon quickly and a willingness to learn your market.
• IT confidence. Experience of using the Acturis broker system, would be advantageous
• Educated to a minimum A Level standard, with GCSE/ O Level passes in English Language and Maths
• Be Cert CII qualified or be prepared to start and commit to your Cert journey