AddressInternal use only - Grade G
About us
We are and we’re here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That’s why we combine amazing brands and products with flexible payment options on to help them say yes to the things they love. We’re just as passionate about helping our people get more out of life too; building careers with real growth, a sense of purpose, belonging and wellbeing.
About the role
As an Intelligence Strategy Analyst, you will be monitoring, evaluating and reporting on a business security policy and technical protection strategy, providing intelligence on employees working in or on behalf of the business, and internal & external customers in order to protect the business from reputational risk and financial losses.
You will play an active role in protecting both The Very Group and our customers from fraudulent activity.
Working with a diverse range of people and stakeholders, both internally and externally. It’s a fast-paced, super demanding and is an everyday busy role for someone who thrives with this work and can spot where something is not right and drive the right decisions to ultimately protect our customers.
Key Responsibilities:
- To provide analysis and investigations to all areas of The Very Group in relation to data analysis of claims, fraud, abuse, and other areas to prevent financial loss including staff activity in breach of policies or working practices.
- Prepare and provide timely investigation packages for criminal proceedings against identified dishonest activities, such as money laundering, terrorist enquiries or fraud and also The Very Group colleague-related matters.
- Pro-actively responding to new fraud trends or behaviours using proven feedback methods.
- Case management of investigations to minimise reputational or other risks the business may encounter.
- Produce detailed and complex documentation which is easy to interpret for major/serial frauds to facilitate the Special Investigation Team and outside agency requirements.
- Analysing Goods Lost in Transit (GLIT) to identify areas of loss and creating cases for investigations for the Specialist Investigations Team, reporting key issues and findings back into the logistic team.
An in-depth understanding of the technology systems deployed within The Very Group to review digital evidence and conduct forensic analysis using specialist software.
About you
Our underlying requirement is to find the right candidate, so we’re keen to hear from you if you think you’ll add value to this role. To give you an idea of the type of experience we’re after please see the below specification, however, please don’t be put off if you don’t tick all of these boxes!
We love to speak with candidates from customer-facing backgrounds with a positive approach to learning new things, or someone who has curiosity about Fraud Investigation from a University degree or College course.
- Essential Experience:
- Existing fraud and analytical experience
- Essential Skills:
- Open-source investigation skills (OSINT)
- Commercial awareness
- Ability to work to tight deadlines
- Attention to detail
- Statistical Analysis
- Relationship management
- Initiative
- Programming skills (e.g. SQL, VBA)
- Essential Knowledge:
- Data Protection Requirements (DPA and GDPR)
- Financial services products
- Fraud Act 2006
- POCA 2002
- FCA and AML regulations
- Strong decision-making skills are required to ensure effectiveness of the role.
Some of our benefits
- Flexible, hybrid working model
- Inclusive culture and environment, check out
- £250 flexible benefits allowance to suit your needs
- 27 days holiday + bank holidays
- Udemy learning access
- Up to 25% discount on Very.co.uk
- Matched pension up to 6%
- More benefits can be found
How to apply
Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.
What happens next?
Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely.
You can expect a two-stage interview process for this position:
1st stage - A 45 minute interview with the hiring team to discuss your skills and relevant experience and ask any questions you may have.
2nd stage – A one-hour formal interview where you can expect both competency and technical questions. This can be held either in-person or remotely.
As an inclusive employer please do let us know if you require any reasonable adjustments.
If you'd like to know more about our interviews, you can find out .
Equal opportunities
We’re an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
